Rylie Mullin
Livermore,CA
Summary
Dynamic salon professional with expertise in salon maintenance and customer service, honed at Salon 645. Proven ability to enhance client satisfaction through effective communication and problem-solving. Skilled in hair coloring procedures and scalp massage techniques, contributing to a 20% increase in client retention. Adept at promoting salon services and ensuring a welcoming environment.
Overview
4
4
years of professional experience
Work History
Salon Assistant
Salon 645
07.2025 - Current
- Assisted in maintaining cleanliness and organization of salon environment.
- Supported stylists by preparing tools and products for client appointments.
- Welcomed clients and provided exceptional customer service during check-in process.
- Engaged with clients to ensure satisfaction and encourage return visits.
- Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
- Offered exceptional service and support to walk-in and scheduled customers.
- Prepared and mixed color formulas for clients' hair.
- Massaged clients' scalp during shampoos.
- Assisted hair stylists with colorwork by applying base colors and toners.
Receptionist
Ma Jolie Salon
10.2024 - 06.2025
- Greeted clients and managed front desk operations efficiently.
- Scheduled appointments using salon management software, ensuring optimal time utilization.
- Assisted in maintaining cleanliness and organization of reception area and salon facilities.
- Handled client inquiries and resolved issues to enhance customer satisfaction.
- Processed payments and maintained accurate financial records for transactions.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Collaborated with stylists to streamline appointment bookings and service coordination.
- Answered phone promptly and directed incoming calls to correct offices.
Cleaner
Victorias Salon Spa
05.2022 - 11.2022
- Maintained cleanliness and sanitation of salon facilities, ensuring a welcoming environment for clients.
- Operated cleaning equipment efficiently to uphold high standards of hygiene and safety.
- Collaborated with staff to schedule cleaning tasks around peak service hours for minimal disruption.
- Conducted regular inspections of salon areas to identify and address cleanliness issues proactively.
- Assisted in restocking supplies, contributing to seamless daily operations within the salon spa.
Education
Cosmetology - Cosmetology
Paris Beauty School
Concord, CA08-2024
Skills
- Shampooing and conditioning
- Shampooing and conditioning hair
- Salon maintenance skills
- Housekeeping duties
- Hair coloring procedures
- Salon cleanliness
- Hair cutting techniques
- Promoting salon services
- Health and safety regulations
- Continuing education
- Highlighting techniques
- Hair washing
- Color application
- Scalp massage techniques
- Product recommendations
- Positive attitude
- Teamwork
- Problem-solving
- Time management
- Attention to detail
Timeline
Salon Assistant
Salon 645
07.2025 - Current
Receptionist
Ma Jolie Salon
10.2024 - 06.2025
Cleaner
Victorias Salon Spa
05.2022 - 11.2022
Cosmetology - Cosmetology
Paris Beauty School