Rylie Reyes
Fort Drum
Summary
Dynamic and results-driven professional with a strong work ethic and excellent communication skills, honed at Main Event. Proven track record in customer engagement and sales, consistently exceeding goals. Adept at multitasking and problem-solving, ensuring a fun and efficient experience for guests while maintaining operational excellence. Military spouse currently enrolled in online school for practicing in the medical field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Games Attendant
Main Event
01.2025 - 05.2025
- Performed cash handling duties, provided change and balanced money at end of shift.
- Reported concerns, broken machines, and out-of-order games to supervisor.
- Answered guest questions to provide fun game experience.
- Explained and demonstrated games and attractions to assist guests.
- Consistently met or exceeded sales goals by engaging guests in entertaining gameplay experiences that encouraged repeat business.
- Offered personalized attention towards guests, ensuring their needs were met, and expectations exceeded.
- Mastered multiple games and attractions, allowing for flexibility in scheduling and increased operational efficiency.
- Monitored rules and regulations for each different game and attraction.
Sales Associate Specialist
Macys Department Store
09.2024 - 11.2024
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Inventory Scanner
Wester Beef Supermarket
11.2023 - 05.2024
- Consistently met strict deadlines for completing inventory scans, supporting efficient operations across all departments.
- Streamlined the scanning process for increased efficiency by implementing a systematic approach to item tracking.
- Achieved high levels of customer satisfaction through effective communication with both internal teams and external clients regarding inventory-related inquiries.
- Safeguarded company assets by maintaining a secure work environment while handling sensitive information during the scanning process.
Cashier
Western Beef Supermarket and Corporate Offices
01.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Receptionist
All Borough Medical Rehab
07.2021 - 12.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Education
GED -
Florida Department of Education
Wesley Chapel, FLSkills
- Quick learner
- Leadership qualities
- Guest interaction
- Security assessments
- Customer engagement
- Training and mentoring
- Strong work ethic
- Sales and upselling
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Customer assistance
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Flexibility
- Active listening
Certification
CPR/BLS+ Bloodborne pathogens
Timeline
Games Attendant
Main Event
01.2025 - 05.2025
Sales Associate Specialist
Macys Department Store
09.2024 - 11.2024
Inventory Scanner
Wester Beef Supermarket
11.2023 - 05.2024
Cashier
Western Beef Supermarket and Corporate Offices
01.2023 - 10.2023
Receptionist
All Borough Medical Rehab
07.2021 - 12.2022
GED -
Florida Department of Education
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