Rylie Tabor
Orlando,FL
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
2
2
years of professional experience
Work History
Hostess
Crabbys On The Pass
01.2022 - 08.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Accommodated special seating requests for guests to enhance satisfaction.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Used cash registers and credit card machines to cash out customers.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Completed daily side work and opening and closing duties without fail.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Advised customers about special offerings and menu items to help drive sales.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Osceola Fundamental High School
Seminole, FL05.2022
Skills
- Event Planning
- Reservations Management
- Dining Area Maintenance
- Guest Engagement
- Customer Service
- Guest Seating
- High-Volume Dining
- Front-Of-House Display Creation
Timeline
Hostess
Crabbys On The Pass
01.2022 - 08.2023
High School Diploma -
Osceola Fundamental High School
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