RYMAR DANIL
Brooklyn
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
CARE COORDINATOR
SILVER LINING HOME CARE AGENCY
10.2022 - Current
- Use company software and databases to maintain records of services performed and patient conditions.
- Manage patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Assess patient needs and connect them with appropriate resources to ensure optimal health outcomes.
- Monitor, track, and convey important patient information to healthcare staff to help optimize treatment planning and care delivery.
Receptionist
CIRCLE OF FRIENDS ADULT DAYCARE AGENCY
03.2014 - 03.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Travel agent/Customer Service Manager
Muza Ltd. Travel Department
09.2008 - 03.2014
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
Education
Bachelor of Science - Bussiness Management
Academy of Tourism
Bishkek, Kyrgyzstan06.2001
Skills
- Case Management
- Documentation
- Organizational Skills
- Scheduling
Languages
English
Professional Working
Russian
Native or Bilingual
Timeline
CARE COORDINATOR
SILVER LINING HOME CARE AGENCY
10.2022 - Current
Receptionist
CIRCLE OF FRIENDS ADULT DAYCARE AGENCY
03.2014 - 03.2017
Travel agent/Customer Service Manager
Muza Ltd. Travel Department
09.2008 - 03.2014
Bachelor of Science - Bussiness Management
Academy of Tourism
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