Ryne Smith
Rainbow City,AL
Overview
14
14
years of professional experience
Work History
Territory Sales and Service Representative
Martin Engineering
Alabama
01.2022 - Current
- Streamlined the sales process for increased efficiency, ensuring accurate record-keeping, timely follow-ups, and successful deal closures on all conveyor products.
- Delivered product demonstrations tailored to clients'' specific requirements, showcasing features that would benefit their businesses directly.
- Conducted regular assessments of client satisfaction levels through customer surveys and feedback mechanisms to continuously improve service quality.
- Increased customer satisfaction by providing knowledgeable assistance and addressing their needs promptly.
- Built rapport with clients, resulting in a high rate of repeat business and positive feedback from satisfied customers.
- Achieved sales targets consistently by utilizing persuasive communication skills and product expertise.
- Managed key accounts effectively by proactively addressing concerns or issues, ensuring high levels of customer retention and satisfaction.
- Identified new sales opportunities through research, networking, and attending industry events.
- Worked closely with the customer service department to resolve any complaints or issues promptly, maintaining a positive brand image in the eyes of both current and potential clients.
- Monitored sales pipeline closely to identify any bottlenecks or obstacles hindering progress towards reaching quarterly targets.
- Drove team revenue totals by bringing in top sales numbers.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Sought ways to improve processes and services provided.
Territory Sales Representative
EMSCO
Anniston, AL
03.2020 - 01.2022
- Organized successful promotional events within the territory that drove brand awareness and generated new leads for the company.
- Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
- Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
- Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
- Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.
- Maintained a thorough understanding of industry trends and market dynamics, enabling informed decision-making regarding sales strategies.
- Proactively negotiated profitable contracts for product lines and performed cold-calling to senior leadership to expand territory sales.
- Improved customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Expanded client base through effective prospecting, cold calling, and networking events.
Crew Leader
Georgia-Pacific
Talladega, AL
01.2018 - 03.2020
- Cleans & organizes work area Inspects tools & equipment for malfunction, wear, defective parts, waste materials and calibration issues Performs cleaning, oiling and adjustments as necessary Daily shift reports using excel
Tire Builder
Goodyear Tire & Rubber
Gadsden, AL
03.2016 - 01.2018
- Measure tires to determine mold size requirements. - Position ply stitcher rollers and drums according to width of stock, using hand tools and gauges-Position rollers that turn ply edges under and over beads, or use steel rods to turn ply edges. - Pull plies form supply racks, and align plies with edges of drums. -Rub cement sticks on drum edges to provide adhesive surfaces for plies.
Lead Deckhand
D&S Marine Service
Houma, LA
07.2011 - 04.2016
- Build and break tow by using lines, wires, ratchets and stationary winches. Lift heavy and awkward objects. Work under the supervision of the vessel Captain or the tanker man on watch. Work a standard schedule of 28 days on the boat and 14 o
Education
High school or equivalent -
SOUTHSIDE High School
Gadsden, ALSkills
- Excel
- Maintenance
- Machine Operator
- Microsoft Excel
- Quality Control
- Inventory
- Calibration
- Construction Management
- Project Management
Timeline
Territory Sales and Service Representative
Martin Engineering
01.2022 - Current
Territory Sales Representative
EMSCO
03.2020 - 01.2022
Crew Leader
Georgia-Pacific
01.2018 - 03.2020
Tire Builder
Goodyear Tire & Rubber
03.2016 - 01.2018
Lead Deckhand
D&S Marine Service
07.2011 - 04.2016
High school or equivalent -
SOUTHSIDE High School