Summary
Overview
Work History
Education
Skills
Timeline
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Ryu Saito

Rochester Hills,MI

Summary

High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.

Overview

2
2
years of professional experience

Work History

Host

Melting Pot
05.2023 - 08.2023
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Server

Kura Sushi
11.2022 - 04.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Cashier

Burger King
11.2022 - 01.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cart Pusher

Kroger
01.2022 - 11.2022
  • Improved customer satisfaction by promptly responding to requests for assistance and maintaining a clean parking lot.
  • Increased efficiency with organized cart retrieval methods, reducing wait times for customers.
  • Assisted customers with loading purchases into their vehicles, demonstrating excellent customer service skills.

Education

High School Diploma -

Avondale Highschool
2800 Waukegan St, Auburn Hills, MI 48326
05.2025

Skills

  • Server Support
  • Telephone Reception
  • Team Collaboration
  • Reservations Management

Timeline

Host

Melting Pot
05.2023 - 08.2023

Server

Kura Sushi
11.2022 - 04.2023

Cashier

Burger King
11.2022 - 01.2023

Cart Pusher

Kroger
01.2022 - 11.2022

High School Diploma -

Avondale Highschool

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Ryu Saito