Ryzen Mamaradlo
Lynnwood,WA
Summary
Dynamic and tech-savvy at the UWMC Northwest, where I excelled in providing top-notch support and assistance to healthcare teams. Demonstrated ability to work effectively both independently and as part of a team, ensuring high standards of customer service and operational efficiency. Expert in managing front desk operations and adept at resolving customer conflicts with confidence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Unit Secretary
University of Washington Medical Center
Seattle, WA
11.2020 - Current
- Managed the front desk area ensuring neatness at all times.
- Efficiently and accurately assists patients or staff requests in a timely manner.
- Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
- Answered phone calls, handling inquiries, and transferring calls to appropriate departments.
- Provided general support and assistance to the healthcare team as needed to facilitate unit operations.
- Provided patients and staff with the correct resources.
Food Server
GenCare Scriber Lake Gardens
Lynnwood, WA
11.2019 - 11.2020
- Line server / food prep according to the customer’s food choice.
- Greeted customers and provided excellent customer service
- Followed food safety procedures according to company policies, and health and sanitation regulations.
- Successfully solved customer conflicts and problems when mistakes were made with their order.
Food Service Worker
Panda Express
Edmonds, WA
04.2018 - 11.2019
- Greeted customers and provided excellent customer service.
- Line server / food prep according to the customer’s food choice.
- Followed food safety procedures according to company policies, and health and sanitation regulations.
- Handled currency and credit transactions quickly and accurately.
- Maintained high standards of customer service during high-volume, fast-paced operations.
Education
Associate of Arts - Pre-Nursing
Edmonds College
Lynnwood, WA06-2020
Skills
- Works well independently or with others as a team
- Ability to follow simple and complex instructions
- Tech Savvy
Certification
- CNA Certified
- BLS Certified
Languages
Tagalog
Native/ Bilingual
References
Marcos San Martin - Manager
msanmar@uw.edu
Svetlana Kargopoltseva -RN3
skargopo@uw.edu
Timeline
Unit Secretary
University of Washington Medical Center
11.2020 - Current
Food Server
GenCare Scriber Lake Gardens
11.2019 - 11.2020
Food Service Worker
Panda Express
04.2018 - 11.2019
Associate of Arts - Pre-Nursing
Edmonds College
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