Sharon Isaacs

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
• Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
• Resolved concerns with products or services to help with retention and drive sales.
• Answered customer telephone calls promptly to avoid on-hold wait times.

Drove Pole hyster for Reinspect Department before driving the hyster, I also worked as an inspector on the reinspect tables.

As a Creeler hug yarn on machines, which help thread materials, such as yarn, into a machine that weaves or sews the carpet onto the backing.

As a Mender watched and repaired the carpet as needed also would operate the machines when needed.