Results-driven appointment setter with proven skills in Salesforce CRM and effective communication. Committed to enhancing client satisfaction through organized scheduling and prompt follow-ups.
Overview
10
10
years of professional experience
Work History
Appointment Setter/Receptionist
LED Cleanz
Fort Lauderdale, FL
01.2024 - 11.2025
Coordinated appointment scheduling for clients, ensuring optimal alignment with technician availability.
Developed effective communication strategies to enhance client engagement and satisfaction.
Managed customer follow-ups to confirm appointments and address inquiries promptly.
Paralegal Assistant
Florida Professional Law Group
Hollywood, FL
03.2022 - 08.2023
Conducted legal research to support case preparation and ensure compliance with regulations.
Drafted and reviewed legal documents, including pleadings, contracts, and discovery materials.
Managed case files and maintained organized records for efficient retrieval and tracking.
Assisted attorneys in trial preparation by organizing exhibits and preparing witness lists.
Data Entry Clerk
Austin Tupler Trucking
Davie, FL
06.2015 - 09.2021
Entered and maintained accurate data in company databases to ensure up-to-date records.
Processed customer orders efficiently, verifying details for accuracy and completeness.
Streamlined data entry processes, improving overall productivity and reducing errors.
Collaborated with team members to resolve discrepancies in data entries promptly.