Summary
Overview
Work History
Education
Skills
Timeline
Generic

Saad Ejaz

Sayreville,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

IT Help Desk Technician

NTech Communications LLC
04.2023 - 09.2023
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Configured hardware, devices, and software to set up work stations for employees.

Shift Supervisor

CVS
09.2022 - 03.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Data Entry / Receptionist

Sunrise Diagnostics Lab
12.2021 - 03.2023
  • Followed established procedures to enter and process data correctly.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone, or postal mail.

Education

Bachelor Of Applied Science In Information Technology -

Berkeley College
Little Falls, NJ
05.2024

Skills

  • MS Office
  • Customer Service
  • Time Management
  • CSS & HTML

Timeline

IT Help Desk Technician

NTech Communications LLC
04.2023 - 09.2023

Shift Supervisor

CVS
09.2022 - 03.2023

Data Entry / Receptionist

Sunrise Diagnostics Lab
12.2021 - 03.2023

Bachelor Of Applied Science In Information Technology -

Berkeley College

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Saad Ejaz