Ethan Carr

• Enhanced customer satisfaction by promptly addressing IT issues and providing timely solutions.
• Increased system efficiency through the implementation of proactive maintenance measures and regular updates.
• Streamlined help desk operations by implementing an effective ticket management system.
• Reduced downtime for end-users by quickly diagnosing and resolving hardware and software issues.
• Maintained accurate records of all help desk interactions, allowing for improved analysis of recurring issues and identification of areas requiring additional support resources.
• Configured hardware, devices, and software to set up work stations for employees.

Supported the homeless by assisting in setting up overnight emergency shelter to provide a safe sleeping environment for individuals and families. Provide and serve dinner and help pack sack lunches to go for the next day.

Help package nutritious meals for starving children around the world by mixing the food ingredients with nutritional supplements into the individual meal bags and packing the individual bags into boxes to ship out of the warehouse to many different countries in of the world.