Saad Malik
Knightdale,NC
Summary
Accomplished in enhancing customer satisfaction and streamlining online grocery operations at Walmart, I excel in order accuracy and problem-solving. My background also includes roles at FedEx and Sawyers Fun Park, where teamwork and effective communication led to operational improvements. Demonstrated ability to manage tasks with precision and collaborate effectively.
Overview
2
2
years of professional experience
Work History
Online Grocery Associate
Walmart
Raleigh, NC
11.2022 - 03.2023
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Verified order accuracy and ensured all items are present
- Tracked substitutions and informed customers of changes.
- Collaborated with other team members to ensure smooth operation of the pickup process
Package Handler
FedEx
Knightdale, NC
01.2022 - 04.2022
- Used hand-held scanners to scan items for tracking purposes
- Verified correct labels and accurate shipping information on packages
- Loaded and unloaded packages from delivery vehicles
- Sorted packages based on delivery route
Cashier/Food Runner
Sawyers Fun Park
Greenville, NC
07.2021 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Education
High School Diploma -
Wake Technical Community College
Raleigh, NC05.2027
Skills
- Customer Service
- Order Accuracy
- Problem-Solving
- Package unloading
- Teamwork
- Communication
Timeline
Online Grocery Associate
Walmart
11.2022 - 03.2023
Package Handler
FedEx
01.2022 - 04.2022
Cashier/Food Runner
Sawyers Fun Park
07.2021 - 11.2021
High School Diploma -
Wake Technical Community College