Saahil Thakkar
Boyds,MD
Summary
With a strong background in customer service, situational awareness, and problem-solving under pressure, I bring a proactive and reliable approach to any role. My experience handling fast-paced environments, resolving conflicts with professionalism, and maintaining a strong attention to detail makes me well-equipped to ensure safety and efficiency in dynamic settings. Whether assisting customers or responding to critical situations, I thrive in roles that demand quick thinking, teamwork, and strong decision-making skills.
Overview
3
3
years of professional experience
Work History
Server/Cashier
Chick-fil-A
Gaithersburg, MD
05.2024 - 08.2024
- Provided excellent customer service in a fast-paced environment, ensuring a positive dining experience.
- Took customer orders efficiently while maintaining a friendly and professional demeanor.
- Maintained cleanliness and organization in the dining area to uphold company standards.
- Collaborated with team members to ensure smooth restaurant operations during peak hours.
- Addressed and resolved customer complaints in a calm and efficient manner.
Server/Cashier
Hot Breads Bakery/ Dosa & Chaat Restaurant
Gaithersburg , MD
06.2021 - 02.2022
- Built positive relationships with regular customers by remembering their preferences and providing personalized service.
- Maintained cleanliness and organization of the front counter and dining area to enhance customer experience.
- Packaged and prepared bakery items for takeaway and delivery orders, ensuring quality and presentation.
- Managed high-volume orders during peak hours while ensuring accuracy and excellent customer service.
Education
High School Diploma -
Northwest High School
Germantown, MD05-2025
Skills
- Organizational skills
- Public speaking
- Supervision and leadership
- Active listening
- Customer service
- Attention to detail
- Time management
- Team collaboration
Accomplishments
- Completed Public Speaking class at the University of Washington
- Completed Business Management class at the University of Maryland
- Captain of basketball team
- Captain of cross country team
- AP Scholar award (students who demonstrate exceptional performance on multiple AP exams)
- Minds In Motion award (recognition for athletes who maintain a high GPA while in season)
Affiliations
- Volunteering with Kids with Autism & Disabilities
- Four-year varsity basketball player
- Two-year track and cross country runner
- Playing Guitar
- Art/Digital Art
Languages
Hindi
Limited
Timeline
Server/Cashier
Chick-fil-A
05.2024 - 08.2024
Server/Cashier
Hot Breads Bakery/ Dosa & Chaat Restaurant
06.2021 - 02.2022
High School Diploma -
Northwest High School
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