Saaidi Ashford
Tuscaloosa
Summary
Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records.
Overview
10
10
years of professional experience
2020
2020
years of post-secondary education
Work History
Healthcare and Claims Entry Coordinator
Everisepc
Tuscaloosa
11.2023 - 09.2025
- Entered, tracked, and updated high volumes of digital data using Microsoft Access, QuickBase, and Airtable, ensuring records were accurate, well-organized, and accessible to authorized departments.
- Used Google Sheets for collaborative data logging and managed document version control through Google Drive.
- Adhered to strict privacy guidelines when processing sensitive records and maintained 99% accuracy across all entries.
- Operated from a fully equipped remote workspace with consistent, high-speed internet to support real-time collaboration.
- Communicated with internal teams via Microsoft Teams and Outlook to receive assignments, clarify instructions, and resolve discrepancies.
- Demonstrated strong time management by meeting daily input quotas and project deadlines under minimal supervision.
Data Entry Administrator
Concentrix
Tuscaloosa
06.2020 - 10.2023
- Managed data entry tasks using advanced software systems for accuracy.
- Organized and maintained electronic files for easy retrieval and reference.
- Transferred handwritten or scanned documents into clean, searchable formats using Adobe Acrobat Pro and completed bulk document uploads to cloud-based storage via Dropbox.
- Regularly performed data cleanup and deduplication tasks to ensure database integrity.
- Maintained detailed tracking logs, updated project statuses, and formatted data for reporting using Excel PivotTables and Power Query.
- Thrived in a distraction-free home office setup, with secure Wi-Fi and routine backups to protect data.
Information Processing Specialist
SITEL Worldwide
Tuscaloosa
02.2016 - 05.2019
- Supported digital workflow automation by inputting, validating, and organizing information across platforms including Salesforce, HubSpot, and Trello.
- Extensively used Google Forms and Microsoft Word to gather and verify incoming client information and converted it into usable entries.
- Managed daily documentation workflows, including renaming files, applying metadata, and converting formats (PDF to Word/Excel).
- Monitored shared inboxes and chat tools such as Slack and Front to respond to internal data requests in real-time.
- Ensured system compliance by updating records in alignment with departmental guidelines.
- Relied on a quiet, secure workspace and high-speed Ethernet connection to support uninterrupted, high-quality remote performance.
- Processed customer data using internal software systems for accuracy and efficiency.
Education
Bachelor of Science - Business Communication
Mississippi State University
Starkville, MS 08.2016 - 05.2020
Eupora High School
Eupora, MSSkills
- Data entry
- Document management
- Privacy compliance
- Healthcare administration
- Claim processing
- Effective communication
- Technical troubleshooting
- Hippa compliance
- CRM Software
- 100 Wpm
Timeline
Healthcare and Claims Entry Coordinator
Everisepc
11.2023 - 09.2025
Data Entry Administrator
Concentrix
06.2020 - 10.2023
Bachelor of Science - Business Communication
Mississippi State University
08.2016 - 05.2020
Information Processing Specialist
SITEL Worldwide
02.2016 - 05.2019
Eupora High School