SAAYIAH BAKER
Murfreesboro,TN
Summary
A very accomplished, achievement-driven person seeking to obtain and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, problem-solving skills, and excellent customer service. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
9
9
years of professional experience
Work History
Pick Area Leader
Nissan / Yates Services
05.2023 - Current
- Keep the pick line moving by solving any problems that may come up
- Running parts and keeping inventory
- Directing techs and keeping techs motivated
- Tracking Defects
Senior Care Team Representative
Sedgwick
01.2023 - Current
- Collect incoming calls from employees who need to file claims.
- Answering questions and giving employees information on medical claims.
- Analyze claims.
- Giving Claim Support: payment details.
- Mentoring
- Meet productivity and adherence.
- Remote
Sales Associate
Rainbow
03.2021 - 02.2023
- Helping customers and giving them the best customer service experience possible
- Keep the floor stocked and organized
Picker / Packer
Veterans Affairs- DLH
05.2021 - 01.2023
- Completed daily orders with expert picking and packing of shipments
- Picked medications for technician to fill prescriptions
Production Technician / Fulfillment
Access Dental Lab
11.2018 - 03.2021
- Calibrated machines to maintain required productivity levels and adherence to quality standards
- Shipped products and ensured data in the system is correct
Department Manager
Walmart
11.2015 - 11.2018
- Worked actively with the management team to create daily and weekly sales reports
- Set, enforced and optimized internal policies to maintain responsiveness to demands
- Partnered with the merchandising team to plan and execute moves, merchandise placement, and the overall sales setup
Education
Certificate - Health Science
Fortis Institute
05-2017
Diploma -
John Overton High School
05-2015
Skills
- Communication
- Problem Solving
- Customer Service
- Staff supervision
- Policy enforcement
- Client relationship building
- Leadership
- Time Management
- Active Listening
- Organization
- Typing
- Decision Making
- Flexibility
- Critical Thinking
- Adaptability
- Computer Proficiency
- Data
- Team building
- Training and coaching
Timeline
Pick Area Leader
Nissan / Yates Services
05.2023 - Current
Senior Care Team Representative
Sedgwick
01.2023 - Current
Picker / Packer
Veterans Affairs- DLH
05.2021 - 01.2023
Sales Associate
Rainbow
03.2021 - 02.2023
Production Technician / Fulfillment
Access Dental Lab
11.2018 - 03.2021
Department Manager
Walmart
11.2015 - 11.2018
Certificate - Health Science
Fortis Institute
Diploma -
John Overton High School
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