Hi, I’m
Saba Azmary
New Berlin,WI
Summary
Versatile Teller knowledgeable about checking, savings and investment fund accounts and transactions. Skilled in assisting customers with accounts, transfers and banking product needs. Brings excellent communication skills combined with open and upbeat nature.
Overview
6
years of professional experience
Work History
Wells FargoNew Berlin, WI
Bank Teller
10.2022 - Current
Job overview
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Prepared official checks for customer and internal bank needs.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Took on additional shifts during busy periods to minimize staffing shortages.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
Compass GroupBrookfield, WI
Diet Office Clerk
12.2021 - 05.2022
Job overview
- Assisted patients in completing menu selections in compliance with prescribed diet as assigned by dietitian.
- Planned regular and modified menus based on their diet.
- Prepared and distributed supplements, tube feeding in an accurate and timely manner.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Run reports, logs and documentations.
- Participated in team meetings to discuss progress on projects or new initiatives.
Anthony Vince Nail SpaWauwatosa, WI
Receptionist
02.2019 - 09.2021
Job overview
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Scheduled appointments for clients, customers, and other visitors.
- Investigated and analyzed client complaints to identify and resolve issues.
- Coordinated pick-up and delivery of express mail services.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
Associated BankFranklin, WI
Loan Closer
06.2019 - 07.2020
Job overview
- Reviewed loan applications and supporting documentation for completeness and compliance.
- Read and interpreted loan and legal documentation.
- Completed final closeout of systems after loan funding.
- Performed quality control reviews on closed files prior to submitting them for audit.
- Provided settlement documents for a review and approval.
- Communicated with potential customers to assess business goals and build rapport.
J.C. PenneyBrookfield, WI
Cashier/ Trainee
06.2018 - 01.2020
Job overview
- Worked closely with front-end staff to assist customers.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Created successful strategies to develop and expand customer sales.
- Balanced daily transactions on a computerized point-of-sale system.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Education
New Berlin West High School
High school diploma
06.2019
University of Wisconsin - MilwaukeeMilwaukee, WI
Some College (No Degree) from Business Communications
Skills
- Customer Relationship Management
- Financial Transactions
- Upselling Skills
- Money Management
- Complaint Resolution
- Report Generation
- Telephone Etiquette
- Customer Retention
- Customer Needs Assessment
Accomplishments
- Honor roll student in High School.
- Awarded top performer by Citi Bank for multiple quarters in a row.
Languages
Bengali
Native/ Bilingual
English
Full Professional
Hindi
Limited
Spanish
Professional
Timeline
Bank Teller
Wells Fargo
10.2022 - Current
Diet Office Clerk
Compass Group
12.2021 - 05.2022
Loan Closer
Associated Bank
06.2019 - 07.2020
Receptionist
Anthony Vince Nail Spa
02.2019 - 09.2021
Cashier/ Trainee
J.C. Penney
06.2018 - 01.2020
New Berlin West High School
High school diploma
University of Wisconsin - Milwaukee
Some College (No Degree) from Business Communications
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