Saba Khan
Portage
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
ABO Certified Optician
Walmart
Portage
04.2025 - Current
- Assisted customers in selecting eyewear and lens options.
- Measured customers' optical prescriptions using precision tools.
- Educated clients on proper eyewear care and maintenance techniques.
- Ensured compliance with safety standards in all optical operations.
- Instructed customers on methods for adapting to glasses, proper wear and necessary care.
Customer Service Representative
Walmart
Portage
11.2022 - 03.2025
- Assisted customers with product inquiries and service-related issues.
- Processed transactions efficiently at the point of sale.
- Resolved customer complaints with empathy and professionalism.
- Trained new employees on customer service protocols and procedures.
- Assisted customers with check cashing, bill payment, and money orders.
- Implemented loss prevention strategies to minimize discrepancies and fraud.
Math Tutor
Kalamazoo Valley Community College
Kalamazoo
01.2023 - 05.2023
- Assisted students in understanding complex math concepts and problem-solving techniques.
- Prepared engaging lesson plans tailored to diverse learning styles and needs.
- Conducted one-on-one tutoring sessions to reinforce classroom learning and boost confidence.
- Assisted students with understanding mathematical concepts such as algebra, geometry, and calculus.
Pharmacy Sales Associate
Walmart
Portage
10.2021 - 10.2022
- Assisted customers with medication inquiries and product recommendations.
- Operated cash registers and processed transactions efficiently.
- Maintained inventory levels and organized merchandise displays.
- Assisted customers with selecting appropriate over-the-counter medications based on their symptoms.
- Conducted regular checks of expiration dates on medications, removing outdated stock.
Cashier
Walmart
Portage
10.2020 - 09.2022
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Assisted customers with product inquiries and provided excellent service support.
- Maintained a clean and organized checkout area to enhance shopping experience.
Youth Advocate
MyCity Portage Youth Employment Program
Portage
06.2021 - 08.2021
- Facilitated career workshops for youth to enhance job readiness skills.
- Provided one-on-one mentorship to guide youth in job search strategies.
- Coordinated community outreach events to promote youth employment opportunities.
- Supported youth in developing soft skills for successful workplace integration.
- Participated in team meetings to discuss cases and develop plans of action.
Education
Associate of Science - Mathematics
Kalamazoo Valley Community College
Kalamazoo, MI 09.2021 - 05.2023
Skills
- Effective communication
- Attention to detail
- Team collaboration
- Time management
- Advanced math skills
- HIPAA
- Patient confidentiality
Languages
English
Professional
Hindi
Professional
Timeline
ABO Certified Optician
Walmart
04.2025 - Current
Math Tutor
Kalamazoo Valley Community College
01.2023 - 05.2023
Customer Service Representative
Walmart
11.2022 - 03.2025
Pharmacy Sales Associate
Walmart
10.2021 - 10.2022
Associate of Science - Mathematics
Kalamazoo Valley Community College
09.2021 - 05.2023
Youth Advocate
MyCity Portage Youth Employment Program
06.2021 - 08.2021
Cashier
Walmart
10.2020 - 09.2022