Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Saba R. Ghaffar

Randolph,USA

Summary

Benefits specialist with extensive experience in managing employee benefits programs and ensuring compliance with regulations. Proven track record in fostering team collaboration and driving results in dynamic environments. Strong skills in benefits administration, conflict resolution, and communication, with focus on adapting to changing needs and supporting organizational goals. Trusted for reliability and efficiency in delivering quality outcomes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Benefits Specialist

Lightcast
Moscow, ID
07.2024 - 01.2026
  • Lead full-cycle benefits administration for U.S., UK, and Canada employees, ensuring compliance with country-specific regulations.
  • Manage and execute annual Open Enrollment through UKG, including system configuration, employee education, and audit validation.
  • Deliver comprehensive benefits presentations and new hire orientation sessions; guide employees through enrollment platforms step-by-step.
  • Administer medical, dental, vision, STD, LTD, life, retirement, and ancillary benefit programs.
  • Serve as primary contact for global HR and benefits inquiries via ticketing system and email.
  • Oversee leave of absence programs including FMLA, state leaves, short-term and long-term disability.
  • Conduct quarterly and year-end audits to ensure system accuracy, payroll alignment, and benefits data integrity.
  • Process and audit benefits invoices for accuracy prior to payment.
  • Utilize advanced Excel functions for reporting, audits, and data analysis.

Human Resources Generalist

New England Conservatory of Music
Boston, MA
09.2023 - 04.2024
  • Managed onboarding and offboarding processes, including HR and benefits orientations and exit interviews.
  • Administered employee benefits programs and maintained vendor relationships; oversaw COBRA administration.
  • Coordinated leave of absence processes (STD, PFML, FMLA) and managed HRIS system updates.
  • Audited and processed benefit invoices through web-based invoicing systems.
  • Led compliance reporting including EEO-1 and ACA filings.
  • Coordinated employee wellness initiatives including on-site flu and COVID-19 clinics.
  • Supported organizational audits and various HR-related projects.

Human Resources & Benefits Manager

Sunstein LLP
Boston, MA
07.2019 - 11.2022
  • Directed end-to-end benefits administration including medical, dental, vision, STD, LTD, life, FSA, HSA, HRA, and COBRA.
  • Led annual Open Enrollment and compliance initiatives.
  • Managed medical, parental, FMLA, and personal leaves of absence.
  • Oversaw full-cycle recruitment and HRIS system enhancements to improve operational efficiency.
  • Redesigned PTO tracking and timesheet submission processes to improve accuracy and compliance.
  • Partnered with executive leadership to coordinate quarterly and annual performance reviews.
  • Managed ACA (1095-C), EEO reporting, and HIRD filings.
  • Reviewed and processed operational and benefits-related invoices.
  • Supervised legal administrative and operational staff.

Human Resources Coordinator

Sunstein LLP
Boston, MA
12.2018 - 07.2019

Managed timesheet submissions and PTO tracking.

  • Posted job openings, screened candidates, and coordinated interviews.
  • Provided operational support and managed firm-wide events.
  • Coordinated backup scheduling for Legal Assistants.

Human Resources Assistant

Foley & Lardner LLP
Boston, MA
08.2016 - 12.2018
  • Supported onboarding and termination processes.
  • Assisted with recruitment including resume screening and initial interviews.
  • Administered weekly timesheets and managed PTO tracking.
  • Supported HRIS maintenance and performance review cycles.
  • Assisted with employee engagement initiatives and firm events.

Education

Bachelor of Science in Business Administration - Human Resources Management

Salem State University
Salem, MA
05-2014

Skills

  • Multinational benefits coordination
  • Open enrollment process optimization
  • Leave Management (FMLA, STD, LTD, PFML)
  • Benefits Auditing & Compliance Reporting (ACA, EEO-1)
  • HRIS & HR Ticketing Systems
  • Invoice Auditing & Processing
  • Proficient in advanced Excel functions
  • Employee Relations & HR Operations

Certification

  • SHRM-CP Certification | Society for Human Resource Management

Languages

Fluent in Urdu, Punjabi, and Hindi

Timeline

Benefits Specialist

Lightcast
07.2024 - 01.2026

Human Resources Generalist

New England Conservatory of Music
09.2023 - 04.2024

Human Resources & Benefits Manager

Sunstein LLP
07.2019 - 11.2022

Human Resources Coordinator

Sunstein LLP
12.2018 - 07.2019

Human Resources Assistant

Foley & Lardner LLP
08.2016 - 12.2018

Bachelor of Science in Business Administration - Human Resources Management

Salem State University