Bobby Dees
Birmingham,AL
Summary
Dynamic and results-oriented Computer Systems Analyst and Fraud Investigator with expertise in fraud detection, risk assessment, systems troubleshooting, and user training. Adept at simplifying complex technical processes for end users and driving system enhancements that improve functionality and minimize downtime. Strong ability to analyze financial and technical data to identify trends and mitigate risks.
Knowledgeable Implementation Analyst with strong background in deploying and optimizing complex systems. Proven ability to streamline processes and deliver effective solutions that enhance operational efficiency. Demonstrated expertise in problem-solving and client engagement.
Overview
10
10
years of professional experience
Work History
Conversion Implementation Analyst
FIS
01.2022 - 11.2024
- Troubleshot user-reported incidents and applied system changes to reduce downtime and enhance user experience
- Led data mapping initiatives and collaborated with clients to drive custom solutions, improving project outcomes by 15% and ensuring smoother system transitions
- Implemented best practices for system conversions and integrations, resulting in a 20% reduction in implementation time
- Managed multiple projects simultaneously, prioritizing tasks effectively to meet deadlines and exceed expectations.
Fraud Investigator
BBVA Bank
06.2018 - 06.2021
- Conducted thorough investigations into suspected fraudulent activities, identifying patterns and preventing financial losses totaling over $500,000
- Developed and implemented new fraud detection strategies, resulting in a 15% improvement in detection rates
- Educated clients and colleagues on fraud prevention best practices, increasing awareness and reducing incidents by 10%
- Utilized SQL to analyze transaction data, identifying anomalies and potential risks
- Performed detailed background checks on individuals suspected of fraudulent activity to gather critical information needed for successful investigations.
Loan Processor
BBVA Bank
06.2016 - 06.2018
- Reviewed and processed loan applications, ensuring compliance with banking regulations and risk assessment procedures
- Assisted in underwriting decisions by analyzing credit reports, income statements, and debt-to-income ratios
- Collaborated with cross-functional teams to improve loan processing efficiency, reducing approval turnaround time by 20%
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
Finance Specialist
Regions Bank
06.2014 - 06.2016
- Educated clients on financial products, digital services, and technology, improving customer engagement by 25%
- Provided personalized financial advice to clients, resulting in a 10% increase in investment product uptake
- Analyzed financial portfolios to create tailored wealth management strategies that met client objectives and maximized ROI
Education
Master of Public Administration -
University of Alabama At Birmingham
Birmingham, AL05.2025
Bachelor of Science - Population Health
University of Alabama At Birmingham
Birmingham, AL12.2020
Skills
- Risk Evaluation
- User Acceptance Testing Expertise
- Application Integration
- Onboarding
- Technical Systems Troubleshooting
- Data Integration Mapping
- SQL Data Management
- Tableau
- SAP
- Microsoft Office Suite
- Business Analysis
- Project Management
- Operational Process Improvement
- Stakeholder Engagement Skills
- Analytical Problem-Solving
- Business analysis
Timeline
Conversion Implementation Analyst
FIS
01.2022 - 11.2024
Fraud Investigator
BBVA Bank
06.2018 - 06.2021
Loan Processor
BBVA Bank
06.2016 - 06.2018
Finance Specialist
Regions Bank
06.2014 - 06.2016
Master of Public Administration -
University of Alabama At Birmingham
Bachelor of Science - Population Health
University of Alabama At Birmingham
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