Sabella Thompkins
San Antonio,TX
Summary
I have 8+ years experienced food service management. With a passion for exceeding customer expectation. I am a fast willing learner with high expectations for myself. I have grit and take pride in the hard work I do. I have worked my way up to management positions, and have learned how to delegate with authority, respect, and being motivational.
Overview
8
8
years of professional experience
Work History
Assistant Manager /Restaurant Server
IHOP
Colorado Springs, CO
07.2020 - 03.2024
- Created reports on sales trends, inventory levels, and financial data.
- Collaborated with management on developing strategic plans for achieving business goals.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Assisted in hiring qualified servers by conducting interviews and providing feedback.
- Maintained accurate records of all sales transactions, inventory levels, and employee attendance.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Monitored dining room for cleanliness and proper set-up at all times.
Supervisor
McDonald's Restaurant
Colorado Springs, CO
08.2016 - 05.2020
- Tracked progress on projects and provided timely feedback to staff members.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Directed and supervised team of 15 employees in daily operations.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
Education
High School Diploma -
Sand Creek High School
Colorado Springs, CO02-2020
Skills
- Sales monitoring
- Recruiting and interviewing
- Employee Scheduling
- Customer Relations
- Orientating and training
- Staff Supervision
- Money Handling
Timeline
Assistant Manager /Restaurant Server
IHOP
07.2020 - 03.2024
Supervisor
McDonald's Restaurant
08.2016 - 05.2020
High School Diploma -
Sand Creek High School