Sabera Kapasi
Ontario,CA
Summary
Focused on using effective recruitment strategies and candidate pipelines to meet employment needs. Leverages traditional and online methods to bring in top talent. Responsive and engaging Human Resources Assistant skilled in supporting employees and managers with diverse HR needs. Expert with word processing, database and benefits administration software. Focused on keeping systems updated and facilitating positive employee relations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Recruiter
CRESTA
07.2021 - 03.2023
- Responsible for managing candidates and recruiting new job seekers that aligned with the target job description
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Advertised job opportunities on social media platforms and job boards.
- Coordinated schedules to arrange management interviews with applicants.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Assisted in managing phone interviews and virtual interviews
- Helped in coordinate multiple different interview calendars with multiple recruiters at one time
- Organized and held meetings at the request of senior management to clearly outline talent recruitment objectives
- Sourcing candidates on linkdein and indeed
- Strong Social Media knowledge to search for Candidates
- Create and Export matching candidates list in Excel
- Negotiate Salary and Benefits with candidates
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Customer Service Associate
Quest Diagnostics ExamOne
06.2019 - 08.2020
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Take physical measurements of proposed insured
- Responded to customer calls and emails to answer questions about products and services.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
- Provided customer feedback to management and identified areas of improvement for products and services.
Lab Admin and Tech Assistant
St. Joseph Hospital
08.2003 - 04.2019
- Maintained accurate record-keeping with proactive attention to member information updates.
- Trained and supervised junior Lab assistant representatives on best practices to meet organization goals.
- Exhibited high energy and professionalism when dealing with Lab staff.
- Receive and prepare specimens and carry out basic laboratory procedures and run tests such as CBC, ESR, COAGS, URINALYSIS, and CHEMISTRY tests
- Prepare specimens for Bone Marrow analysis
- Answering multi-lined phones, filing, customer service, use of computer skills
- Receive and prepare specimens and carry out basic laboratory procedures and run tests such as CBC, ESR, COAGS, URINALYSIS, and CHEMISTRY tests
- Prepare specimens for Bone Marrow analysis
- Give test results out
- Stock inventory
- Data entry
- Order tests
- File slides
- License: CCPT I
Education
Bachelor of Science - Biology
University of California - Los Angeles
Los Angeles, CA05.1998
Associate of Science - Aquatic Biology
Irvine Valley College
Irvine, CA06.1996
Skills
- Staffing / Administrative Assistant
- Career Development
- Customer Service
- Microsoft Office
- Team Building
- Problem Solving
- Microsoft Excel
- Strong Communication
- Relationship Development
- Bilingual – Hindi, Urdu, Gujrati and Swedish
- New Hire Training
Timeline
Recruiter
CRESTA
07.2021 - 03.2023
Customer Service Associate
Quest Diagnostics ExamOne
06.2019 - 08.2020
Lab Admin and Tech Assistant
St. Joseph Hospital
08.2003 - 04.2019
Bachelor of Science - Biology
University of California - Los Angeles
Associate of Science - Aquatic Biology
Irvine Valley College
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