Summary
Overview
Work History
Education
Skills
Work Preference
Timeline

Christopher Gardner

Marketing/Customer Service
Atlanta,GA

Summary

Skilled recruiter trained in both online and traditional marketing methods. Specializing in campaign development, trend tracking and project coordination. Strong in consumer relationship development.

Overview

5
5
years of professional experience

Work History

Recruiter

Empire Care Centers
Atlanta, GA
01.2022 - 08.2023
  • Identified potential candidates through the Apploi database, indeed, and ZipRecruiter for administrative, nursing, driving, maintenance, and dietary positions
  • Collaborated with facility administrators and nursing professionals to schedule phone interviews, in-person interview meetings, and initiate new employee orientations
  • Developed Excel spreadsheets that detail daily contacts and emails setup for each facility
  • Spreadsheets were created for monthly reports that detail applicants interview schedules, positions applied for, and positions that have been filled by scheduled applicants
  • Partnered with company Administrators for several facilities to develop ways to improve applicant satisfaction and customer service, which resulted in an increase in candidates arriving for interviews by 40 percent.

Clerk

Point City Hall
Atlanta, GA
08.2023 - 11.2023
  • Responsible for directing phone calls and quickly solving customer complaints for the water and sewer department
  • Developed relationships with Water and Sewer technicians, operators, and managers to complete necessary paperwork needed for all employees
  • Tasked with assisting office manager and supervisor with invoices, payroll information, and daily paperwork required for the Water and Sewer department that included personnel action forms, purchase order forms, and completed timesheets for temporary staff members.

Staffing Coordinator

Ace High Marketing
Atlanta, GA
02.2019 - 06.2020
  • Selected from over 20,000 applicants nationwide to become Brand Ambassadors during major events throughout the nation for large brands such as Coca Cola, Kroger, Dunkin Donuts, and Walmart
  • Tasked with solving customer issues for brand ambassadors (email, text messaging, phone calls).Helping maintain the values and integrity of Ace High Marketing
  • Created over one thousand invoices for Brand Ambassadors and developed an in-house system that eased the process of creating and delivering invoices
  • Screened, interviewed, and negotiated offers for employees while sourcing independently to find outstanding candidates
  • Cultivated lasting relationships with brand managers due to hiring diligent workers for multiple events around the country
  • Some events included Kroger and Walmart grand openings, Dunkin Donuts College Tours, and the NCAA March Madness Tournament.

Education

Bachelor of Arts - Marketing

Clark Atlanta University
2018

Skills

  • Performance Optimization (2 years)
  • Marketing Plan Development (3 years)
  • Consumer Behavior (3 years)
  • Recruiter/Staffing (3 years)
  • Data Entry (5 years)
  • Data Analysis (4 years)
  • Marketing
  • Direct sales
  • Project Coordination
  • Program Development
  • Leadership
  • Application Development
  • Fundraising
  • Salesforce
  • Communication skills
  • Computer skills
  • Customer support
  • Customer service
  • Assessments
  • Recruiting — Proficient
  • January 2022
  • Managing the candidate sourcing and selection process
  • Full results: Proficient
  • Customer service — Proficient
  • May 2022
  • Identifying and resolving common customer issues
  • Managing accounts in QuickBooks — Proficient May 2022
  • Using QuickBooks software to manage business financials
  • Administrative assistant/receptionist — Proficient May 2022
  • Using basic scheduling and organizational skills in an office setting
  • Spreadsheets with Microsoft Excel — Proficient
  • Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
  • Social media — Proficient
  • March 2022
  • Knowledge of popular social media platforms, features, and functions
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field

Work Preference

Work Type

Full Time

Work Location

RemoteOn-SiteHybrid

Important To Me

Career advancementWork-life balanceWork from home option

Timeline

Clerk - Point City Hall
08.2023 - 11.2023
Recruiter - Empire Care Centers
01.2022 - 08.2023
Staffing Coordinator - Ace High Marketing
02.2019 - 06.2020
Clark Atlanta University - Bachelor of Arts, Marketing
Christopher GardnerMarketing/Customer Service