Sabien Fowler
Spokane,WA
Summary
Results-oriented professional with experience in mass merchants, merchandising, and preferred customer management. Frequently praised as focused by peers, I can be relied upon to help your team achieve its goals. Customer-oriented retail professional well-versed in driving sales, building customer loyalty, and providing exceptional customer service. Skilled at identifying customer needs and offering appropriate solutions. Proven track record of consistently meeting and exceeding sales goals and delivering customer satisfaction.
Overview
4
4
years of professional experience
Work History
Teller
Moneytree
05.2024 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Crew
Weinerschnitzel
02.2024 - 05.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Cashier
Staples
07.2023 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
GARDEN CENTER ASSOCIATE
Lowes
05.2023 - 07.2023
- Organized merchandise displays to attractively showcase products for sale
- Cleaned work areas regularly including sweeping floors, wiping down counters and organizing shelves
- Assisted in loading purchases into customers' vehicles in a timely manner
- Responded promptly to customer inquiries both in person and by phone
- Assisted customers in selecting appropriate plants, soil, fertilizers, tools and other gardening supplies
- Monitored stock levels of all products throughout the day to ensure adequate supply.
SHIFT SUPERVISOR
Auto Zone
09.2022 - 05.2023
- Managed store closing and opening procedures to ensure safety and security
- Held team members accountable during shift by effectively coaching to improve performance
- Complied with company standards and policies, setting example for team members
- Coached team members, delivering candid feedback on expectations and performance
- Recorded and reported daily shift attendance and shift attendance exceptions to managers
- Prepared complete and accurate log turnover to relieving shift supervisor
- Collaborated with other departments to ensure smooth workflow throughout shifts
- Enforced discipline as necessary including verbal warnings or disciplinary actions
- Prepared end-of-shift reports for management review and approval.
SERVICE DELI CLERK
Rosauers
06.2022 - 09.2022
- Developed creative ways to display merchandise in order to attract more customers
- Followed all health and safety regulations when handling raw meat products
- Trained new employees on proper food preparation methods and safety procedures
- Provided assistance in setting up catering trays for special events or parties
- Demonstrated excellent customer service skills while working as a Service Deli Clerk, interacting with customers in a friendly and professional manner
- Worked closely with team members to ensure smooth operation of the deli counter during peak hours
- Maintained cleanliness of the deli area to ensure food safety standards were met
- Restocked shelves with fresh products daily to ensure product availability for customers
- Utilized effective communication skills when dealing with challenging customer situations.
SALES FLOOR MANAGER
Big 5
09.2021 - 06.2022
- Analyzed sales data to identify areas for improvement in product selection, pricing and promotions
- Evaluated current procedures and implemented changes that improved operational efficiency
- Conducted regular store audits to ensure compliance with safety regulations
- Resolved customer complaints in a professional manner while maintaining company policies
- Monitored inventory levels on a daily basis to ensure adequate stock was available at all times
- Provided ongoing training to sales staff on new products and services
- Maintained accurate records of store transactions, including daily sales reports and employee timecards
- Coached sales associates on effective customer service techniques.
SALES FLOOR MANAGER
Goodwill
09.2020 - 08.2021
- Engaged customers in meaningful conversations about their needs and interests to drive loyalty and repeat business
- Analyzed sales data to identify areas for improvement in product selection, pricing and promotions
- Developed and implemented strategies to increase customer satisfaction and sales volume
- Utilized problem-solving skills when dealing with difficult situations or disputes between customers or staff members
- Ensured all cash handling procedures were followed accurately by employees during each shift
- Coached sales associates on effective customer service techniques.
Education
HIGH SCHOOL DIPLOMA -
Ramona High school
Ramona, CA06.2020
Skills
- Cash Register Operations
- Store Layouts
- Maintaining Clean Work Areas
- POS Inventory System Operation
- Greenhouse Work
- Payment Transactions
- Closing Procedures
- Cash Counting
- Order Carryout
Timeline
Teller
Moneytree
05.2024 - Current
Crew
Weinerschnitzel
02.2024 - 05.2024
Cashier
Staples
07.2023 - 02.2024
GARDEN CENTER ASSOCIATE
Lowes
05.2023 - 07.2023
SHIFT SUPERVISOR
Auto Zone
09.2022 - 05.2023
SERVICE DELI CLERK
Rosauers
06.2022 - 09.2022
SALES FLOOR MANAGER
Big 5
09.2021 - 06.2022
SALES FLOOR MANAGER
Goodwill
09.2020 - 08.2021
HIGH SCHOOL DIPLOMA -
Ramona High school
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