Sabiha Resit
Covington
Overview
14
14
years of professional experience
Work History
Pipe Production line Operator
Jindal Tubular Pipe Mill USA
05.2023 - 09.2023
- Operated production pipe roller plate machinery
- Implemented safety protocols
- Create Serial numbers for Each 40 ton Pipe
Production Manager
Servpro of the Westbank
08.2021 - 04.2023
- Managed fire restoration projects at Servpro
- Ensured adherence to safety protocols
- Collaborated with teams to mitigate fire damage
- Improved response time by 20%
- Led fire clean-up initiatives
- Restored homes to pre-disaster conditions
- Mastered various cleaning techniques for disaster-stricken items
- Addressed unique restoration issues
- Boosted client satisfaction through speedy recovery
Appointment Scheduler
HSE Construction Call Center
10.2018 - 07.2021
- Managed scheduling tasks for HSE Construction from Oct 2018 to Nov 2021
Enrollment Specialist
Markplace Insurance – Maximus
08.2016 - 09.2018
- Managed client enrollment process
- Ensured HIPPA regulatory compliance
- Collaborated with cross-functional teams
- Resolved complex enrollment issues
Fire technician
Servpro of Covington
07.2014 - 08.2016
- Led fire clean-up initiatives
- Restored homes to pre-disaster conditions
- Mastered various cleaning techniques for disaster-stricken items
- Addressed unique restoration issues
- Boosted client satisfaction through speedy recovery
Telemarketer
Gulf Coast Media Call Center
03.2012 - 06.2014
- Managed high-volume cold calling list as well as outbound inquiries
- Increased customer retention by 25%
- Applied strong negotiation skills
- Addressed customer queries efficiently
Assistant Manager
Ross Dress For Less
02.2010 - 02.2012
- Led a team as Assistant Manager
- Streamlined operations
- Open and closed Store operations
- Daily Bank Deposits
Education
GED - undefined
Northshore Technical Community College
Hammond, LA05.2008
Skills
- Strategic Planning
- Problem Solving
- Data Analysis
- Project Management
- Time Management
- Leadership
- Communication
- Sales
- Customer Service
- Critical Thinking
- Operations Management
- Team Leadership
- Marketing
- Negotiation
LANGUAGES
English
Timeline
Pipe Production line Operator
Jindal Tubular Pipe Mill USA
05.2023 - 09.2023
Production Manager
Servpro of the Westbank
08.2021 - 04.2023
Appointment Scheduler
HSE Construction Call Center
10.2018 - 07.2021
Enrollment Specialist
Markplace Insurance – Maximus
08.2016 - 09.2018
Fire technician
Servpro of Covington
07.2014 - 08.2016
Telemarketer
Gulf Coast Media Call Center
03.2012 - 06.2014
Assistant Manager
Ross Dress For Less
02.2010 - 02.2012
GED - undefined
Northshore Technical Community College