Sabiha Akter Koly
Los Angeles,CA
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
2
2
years of professional experience
Work History
Store Manager
Infinity Jewelry
Fresno, CA
01.2024 - 02.2026
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Trained and mentored team members on product knowledge and customer service.
- Oversaw inventory management and ensured accurate stock levels.
- Implemented promotional campaigns to attract new customers effectively.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Performed regular price checks to ensure competitive pricing.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Strengthened workflow productivity by hiring, managing and developing top talent.
Education
Master of Arts - English
Jahangir Nagar University
Dhaka02-2023
Bachelor of Arts - English
Bangladesh University of Business And Technology
Bangladesh12-2019
Skills
- Daily operations
- Cash handling
- Inventory management
- Customer service
- Visual merchandising
- Sales forecasting
- Customer relationship management
- Employee training
- Pricing strategies
- Promotional strategies
Languages
English
Full Professional
Bengali
Native/ Bilingual
Hindi
Limited
Spanish
Elementary
Timeline
Store Manager
Infinity Jewelry
01.2024 - 02.2026
Master of Arts - English
Jahangir Nagar University
Bachelor of Arts - English
Bangladesh University of Business And Technology