SABIKA RASOOL
Queens,NY
Summary
Highly motivated and detail-oriented individual with experience in customer service and retail management within the beauty industry. Former Korean beauty store manager with a strong understanding of skincare products and customer needs. Skilled in communication, team leadership, and creating positive customer experiences through reputable advice. Focused on building lasting relationships and returning a customer base, and contributing to a productive, team-oriented work environment. Dynamic Floor Manager with expertise in team supervision, training development, and performance management. Committed to fostering a culture of collaboration and accountability, ensuring adherence to company policies.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Floor Manager
Kosette Inc
New York, USA
08.2023 - 01.2026
- Creating schedules, training, coaching, performance management, motivating teams, and ensuring adherence to company policies.
- Train and supervise team members, promoting a culture of accountability and collaboration.
- Supported onboarding of new employees and contributed to training documentation.
- Engaged with upper management to create actionable strategies and tactics.
Sales Associate
Kosette Inc
New York, USA
02.2022 - 08.2023
- Greeting customers, resolving complaints, assisting with purchases, and ensuring high-quality service to create memorable experiences.
- Monitoring sales floor appearance, ensuring correct pricing, creating attractive displays, and coordinating with stock rooms.
- Handled cash transactions and point-of-sale systems with accuracy and efficiency.
Education
BBA - Human Resource Management
City University of New York - Baruch College
55 Lexington Ave, New York, NY 1001007-2027
AS - New Media Technology
CUNY - Laguardia Community College
31-10 Thomson Ave, Long Island City, NY 1110109-2022
Skills
- Inventory management
- HR Management
- Leadership & Team Supervision
- Customer Service & Communication
- Organizational & Time Management
- Microsoft Office Suite
Certification
- Full Stack Web Development
Timeline
Floor Manager
Kosette Inc
08.2023 - 01.2026
Sales Associate
Kosette Inc
02.2022 - 08.2023
BBA - Human Resource Management
City University of New York - Baruch College
AS - New Media Technology
CUNY - Laguardia Community College