Sabina Bazzi
Business Administration
Northville,MI
Summary
Financial services leader with 10+ years of experience driving operational excellence, team performance, and member/customer satisfaction in regulated environments. Proven success leading multi-level teams, managing KPI's, coaching leaders, and improving service delivery. Strong background in banking operations, sales leadership, workforce planning and performance management. Known for being a top performer, building high performing teams and delivering exceptional member experiences.
Overview
12
12
years of professional experience
Work History
Owner/General Manager
Milkster Nitrogen Creamery
06.2019 - Current
- Built and led day-to-day operations of a high-volume, customer-facing business, overseeing staffing, scheduling, training, and performance management.
- Recruited, trained, coached, and developed employees to meet customer service satisfaction and performance expectations.
- Created marketing strategies to promote seasonal products and events.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Financial Center Manager III, Officer
Fifth Third Bank
01.2017 - 06.2019
- Led branch operations with a strong focus on sales performance, great customer service experience, and operational efficiency.
- Conducted performance evaluations to support employee development initiatives.
- Collaborated with internal partners and senior leadership to align branch performance with organizational goals.
- Recognized as the Bank's Top Performer and President's Circle Winner.
Branch Manager
JP Morgan Chase
09.2013 - 01.2017
- Interviewed, hired, coached, and developed high-performing teams.
- Monitored KPI's related to customer experience, operations, and sales performance.
- Recognized as a Top-performing manager, earning multiple leadership and performance awards.
Education
BBA - Business Administration And Management
Wayne State University
Detroit, MI 05.2001 -
Skills
Regulatory compliance
Sales leadership
Business development
Human resource management
Talent development
Employee development
Profit and loss
Customer relations
Timeline
Owner/General Manager
Milkster Nitrogen Creamery
06.2019 - Current
Financial Center Manager III, Officer
Fifth Third Bank
01.2017 - 06.2019
Branch Manager
JP Morgan Chase
09.2013 - 01.2017
BBA - Business Administration And Management
Wayne State University
05.2001 -