Sabina Erdic
St. Louis
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Legal Secretary
Frank J. Niesen, Jr. Attorneys at Law
04.2022 - 10.2024
- Managed all accounts dealing with documents and accounting for the firm, analyzed data, interpreted data, and reported it to senior staff and clients
- Assisted in mailing, faxing, and delivering company’s documents and correspondence with clients, court officials, and witnesses
- Prepared and processed complaints, motions, and various other legal documents
- Organized and maintained case files and legal documents
- Conducted various accounting tasks relating to expenses and billing of clients
- Prepared and filed affidavits, legal correspondence, and other legal documentation
- Experienced multiple trial preparations for clients from Bosnian to English for various clients.
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
- Scheduled all appointments, appearances and briefings.
- Coordinated meetings, conferences, and travel arrangements for attorneys, ensuring seamless scheduling across the firm.
- Trained new staff members on office procedures and best practices, promoting a cohesive team dynamic within the firm.
- Streamlined office procedures for increased efficiency in handling legal matters.
- Assisted with preparation of trial binders, ensuring lawyers had all necessary materials for court appearances.
Banquet Server / Pool Server
Four Seasons Hotel
05.2021 - 12.2022
- Answered guest questions about event plans and food service choices.
- Supported team members during peak hours by stepping in as needed, showcasing adaptability and excellent teamwork skills.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Customer Service Associate
Golds Gym
09.2019 - 02.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Customer Service Associate
Walgreens
03.2017 - 04.2019
- Cash register operations and customer service, merchandising, store inventory and maintaining store signage and displays
- Trained and monitored the work of new employees to ensure ability to perform assigned duties; identified individual training needs and reported to supervisor; directly provided training regarding processes and techniques within assigned area.
Sales Associate
Gordmans
06.2016 - 03.2017
- Responsible for providing customers with a positive shopping experience while supporting the management team in the day to day operations of the store
- Understand the basic merchandising concepts and apply them when placing merchandise on the appropriate fixture
- Ensure proper merchandise presentation through daily recovery of merchandise and fixtures.
Education
High School Diploma -
Fox High School
Arnold, MO05.2016
Skills
- Efficient multi-tasker
- Goal-Oriented
- Bi-Lingual
- Organization skills
Languages
Bosnian
Native or Bilingual
Timeline
Legal Secretary
Frank J. Niesen, Jr. Attorneys at Law
04.2022 - 10.2024
Banquet Server / Pool Server
Four Seasons Hotel
05.2021 - 12.2022
Customer Service Associate
Golds Gym
09.2019 - 02.2020
Customer Service Associate
Walgreens
03.2017 - 04.2019
Sales Associate
Gordmans
06.2016 - 03.2017
High School Diploma -
Fox High School
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