Sabina Sanchez
Sacramento,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barback
Shipwrecked
Sacramento, CA
11.2024 - Current
- Delivered food to customers at bar and tables.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Checked ID cards and verified bar guests were of legal age.
- Greeted customers and provided friendly, knowledgeable service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Retail Sales Associate
AT&T
San Diego, CA
12.2023 - 08.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases based on their individual needs.
- Met monthly quotas to improve overall sales.
Server/Bartender
Big Kahuna
Imperial Beach, CA
06.2022 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer
- Served alcoholic beverages
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Contributed to the team effort by taking on tasks such as: rolling silverware, seating guests, taking orders, preparing drinks and bussing tables
Supervisor
YMCA of San Diego County
San Diego, CA
09.2021 - 08.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Front Desk Receptionist
California Smiles
Chula Vista, CA
02.2021 - 02.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Barista/Cashier
Pressed Juicery
San Diego, CA
11.2019 - 11.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Sales Associate
Adidas
San Diego, CA
08.2018 - 09.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science -
University of California, Davis
Davis, CA05-2027
Associate Of Arts - Liberal Arts And Sciences
Southwestern College
Chula Vista, CA05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- High-volume dining
- Sales Techniques
- Customer Service
- Teamwork and Collaboration
- Time Management
- Goal-Oriented
- Telephone Etiquette
- Appointment Scheduling
- Administrative Skills
Certification
CPR certified
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Barback
Shipwrecked
11.2024 - Current
Retail Sales Associate
AT&T
12.2023 - 08.2024
Server/Bartender
Big Kahuna
06.2022 - 08.2024
Supervisor
YMCA of San Diego County
09.2021 - 08.2024
Front Desk Receptionist
California Smiles
02.2021 - 02.2022
Barista/Cashier
Pressed Juicery
11.2019 - 11.2020
Sales Associate
Adidas
08.2018 - 09.2019
Associate Of Arts - Liberal Arts And Sciences
Southwestern College
Bachelor of Science -
University of California, Davis