Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sabina Yasmin

4031 Green Oak DR. Atlanta,GA.

Summary

A knowledgeable and passionate certified clinical medical assistant with a strong grasp of medical and technical support responsibilities. Excellent interpersonal skills, fluency in Bengali and English, excellent customer service, and careful consideration of patient needs. Adapts well to new situations and does well under duress. Adaptable and quick to change.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Ecommerce Clicklist Clark

Kroger
06.2017 - 12.2023
  • Increased client satisfaction by guaranteeing product quality and successfully completing online orders.
  • By carefully planning, educating, and supervising team members, I made sure ClickList department ran smoothly.
  • Welcomed and guided clients to products they had requested.
  • Competently and swiftly worked in sync with other departments to resolve problems impacting order fulfillment or customer satisfaction.
  • Exhibited keen eye for detail by cross-referencing chosen items with customers' online orders and then securely bagging them for delivery or pickup.
  • Enhanced team output by means of efficient correspondence, cooperation, and assignment distribution among ClickList Clerks.

Co-Facilitator

Emory Human Resource/Federal Government Of Mexico
08.2016 - 04.2017
  • Participated in pre- and post-program assessments with lead facilitator to gauge success rates.
  • Enhanced involvement of participants through discussions that promote candid dialogue and attentive listening.
  • Contributed to creation and delivery of workshop's content, which helped lead facilitator receive positive feedback from participants.
  • Developed, implemented, evaluated, and worked closely with other staff members on initiatives for continuous improvement.
  • Aided participants improve their abilities and overall experience by offering helpful criticism.
  • Adapted interactive games that are facilitated to build interpersonal connections and improve skill development.
  • Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students

Cashier

Dunkin' Donuts
05.2016 - 08.2016
  • Securely processed variety of payment options, reducing inconsistencies and possible losses.
  • Assisted clients with their questions and gave them great service, which led to satisfied clients.
  • Worked in tandem with teammates to meet sales goals and keep store spotless and stocked.
  • Contributed to success of store by keeping entire establishment immaculate to high standard.
  • Professionally addressed consumer complaints, resulting in better customer loyalty and relations.
  • Efficiently processed transactions while making sure that company's policies and procedures were followed.
  • Handled cash with high accuracy and took care to check bills for fraud

Education

College Preparatory Diploma -

Cross Keys High School
Brookhaven, GA

Bachelor of Science -

Georgia State University
Atlanta, GA

Skills

  • Proficient with computers (Microsoft Office)
  • Knowledge of HIPAA and OSHA regulations
  • Malpractice Awareness
  • Excellent communication skills
  • Cooperate with others
  • Disciplined, accountable, attentive, and quick learner
  • Relationship Building
  • Fluent in Bengali and English
  • Problem-Solving
  • Calm Under Pressure
  • Task Prioritization

Certification


Certified Clinical Medical Assistant (CCMA) through National Healthcare Association (2022)

Certified Phlebotomy Technician (CPT) through National Healthcare Association (2022)

CPR & First Aid Certified through American Heart Association (2020)


Timeline

Ecommerce Clicklist Clark

Kroger
06.2017 - 12.2023

Co-Facilitator

Emory Human Resource/Federal Government Of Mexico
08.2016 - 04.2017

Cashier

Dunkin' Donuts
05.2016 - 08.2016

College Preparatory Diploma -

Cross Keys High School

Bachelor of Science -

Georgia State University

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Sabina Yasmin