Sabrenia Edwards-Perkins
Muldrow
Summary
Diligent EVS Lead with solid background in maintaining high cleanliness standards in various environments. Successfully led teams to ensure efficient operations and compliance with health regulations. Demonstrated ability in team leadership and problem-solving.
Overview
11
11
years of professional experience
Work History
EVS Lead
Cherokee Nation Entertainment
10.2023 - Current
- Manage inventory levels for supplies.
- Stock supply closets with appropriate supplies.
- Order weekly supplies plus special ordering.
- Ensure daily zone sheets/tasks are made and followed.
- Identifies any maintenance repairs, coordinates with Facilities and ensures repairs are made in a timely manner.
- Ensures necessary paperwork is on hand daily.
- Serve as a resource for team members.
- Create a safe environment for staff and guests.
- Assist Team in developing skills/knowledge.
- Prioritizing/carrying out delegated tasks.
- Adhering to safety regulations while also identifying health/safety risks.
- Ensure safe disposal of waste.
- Train team on tasks.
- Oversee staff day to day tasks.
- Respond to guest complaints.
- Perform inspections/assessments.
- When needed, assigned to a zone and perform all of the tasks attached to zone, including but not limited to cleanliness of zone, bathrooms, entryways, windows, drink station, lobby, elevators.
- Maintains and tracks team schedules to ensure adequate coverage.
- Clean bathrooms at Travel Plaza along with cleaning gaming floor at Plaza.
- Remove litter from parking lots and nearby areas to maintain clean and neat environment.
- Use industrial cleaning agents and equipment following safety procedures.
- Move furniture and other objects to perform adequate cleaning.
- Operate mechanical floor cleaners, polishers and vacuums.
- Performs basic maintenance on Evs equipment.
- Maintain cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Perform daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Assist with special facility events by preparing rooms, installing decorations and transporting supplies.
- Assisted guests with needs such as drinks, directions or calling the appropriate department to handle the issues.
- Performs other job related duties as assigned.
EVS Attendant
Cherokee Nation Entertainment
05.2018 - 10.2023
- Removed litter from parking lots and nearby areas to maintain clean and neat environment.
- Used industrial cleaning agents and equipment following safety procedures.
- Moved furniture and other objects to perform adequate cleaning.
- Operated mechanical floor cleaners, polishers and vacuums.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
- Assisted guests with needs such as drinks, directions or calling the appropriate department to handle the issues.
Assistant Store Manager
Dollar General Store
03.2014 - 10.2017
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Walked through store areas every hour to identify and proactively resolve issues negatively impacting operations.
- Approved regular payroll submissions for employees.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Education
High School Diploma -
Central High School
05.2004
Skills
- Customer Satisfaction
- Injury Prevention
- Customer Inquiry and Response
- Active Learning
- Customer Complaint Resolution
- Cleaning Practices
- Critical Thinking
- Environmental awareness
- Operational efficiency
- Waste management
- Scheduling coordination
Timeline
EVS Lead
Cherokee Nation Entertainment
10.2023 - Current
EVS Attendant
Cherokee Nation Entertainment
05.2018 - 10.2023
Assistant Store Manager
Dollar General Store
03.2014 - 10.2017
High School Diploma -
Central High School
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