Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

Sabri Ansar Mohamed

9165 King Faisal Lbn Abd Al Aziz,FL

Summary

Dynamic leader with proven expertise in store operations and team management, notably enhancing employee retention and customer satisfaction at Dammam Donuts Corp. Excelled in staff management, fostering a culture of excellence, and implementing system improvements. Skilled in store safety and effective problem-solving, achieving significant operational efficiencies.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Associate Store Manager

Dammam Donuts Corp.
03.2022 - Current
  • Improved employee retention rates by fostering a positive work environment and offering ongoing professional development opportunities.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Managed daily cash handling procedures, including reconciling registers, making bank deposits, and maintaining accurate financial records.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Technical Support Officer

SUMI Intermational (Pvt)Ltd.
11.2019 - 02.2022
  • Collaborated with cross-functional teams to implement system updates and improve efficiency.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Created effective solutions for recurring issues, preventing future occurrences of similar problems.

Supervisor

A2Z Enginnering & Constraction LLC
07.2018 - 08.2019
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Gathered, organized and input information into digital database.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Education

Construction Tech. Engineering - General Studies

University Of Battaramulla College
Sri Lanka
01-2019

High School Diploma -

National School
Addalaichenai, Sri Lanka
01-2015

Skills

  • Store safety
  • Store operations
  • Team Management
  • Staff Management
  • Inventory Control
  • Customer Service Management
  • Relationship building and management
  • Operational Efficiency

Accomplishments

  • Supervised team of 20 staff members.
  • Resolved product issue through consumer testing.
  • Achieved quality and costumer satisfaction by completing deliver inventory with accuracy and efficiency.

Certification

  • First Aid Certification
  • Certified Manager (CM) – Association of Social Constructional Engineer.
  • Project Management Professional (PMP)
  • National Quality Controlled Certified


Languages

Tamil
Native or Bilingual
Arabic
Full Professional
English
Full Professional
Singhala
Full Professional

Interests

  • DIY and Home Improvement
  • Participating in cultural exchange programs and homestays
  • Youth Development Programs
  • Getting involved in local advocacy groups to promote positive change in the community
  • Environmental Stewardship
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail

Timeline

Associate Store Manager

Dammam Donuts Corp.
03.2022 - Current

Technical Support Officer

SUMI Intermational (Pvt)Ltd.
11.2019 - 02.2022

Supervisor

A2Z Enginnering & Constraction LLC
07.2018 - 08.2019

Construction Tech. Engineering - General Studies

University Of Battaramulla College

High School Diploma -

National School

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Sabri Ansar Mohamed