Dependable server, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Server
NoaMar Markets
04.2023 - Current
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Catering Server/Hostess
The Refuge Wine And Spirits
07.2021 - 04.2023
Provided friendly, courteous service to create memorable moments for guests.
Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Arranged linens and table settings according to seating plan and event theme.
Maintained flexible work schedule to meet event needs.
Utilized proper food handling techniques to establish safety and quality of food served.
Refilled beverage glasses, cleared and reset tables, and stocked service areas.
Hostess
Argyle Grill And Tavern
02.2021 - 07.2021
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.