Sabrina Barela
Colorado Springs,CO
Summary
Highly motivated Regional Sales Manager with talent to drive team spirit and morale while promoting sales techniques and methods. Effective leader with pleasant personality and commitment to build successful teams. Savvy and organized leader with 15 years of sales and operational experience. Professional reputation for exceeding sales goals and retaining clients. Excellent leadership and analytical skills.
Overview
16
16
years of professional experience
Work History
Regional Sales Manager
Milan Laser Hair Removal
2022.02 - Current
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
District Manager
Milan Laser Hair Removal
2020.09 - 2021.02
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Clinic Sales Manager
Milan Laser Hair Removal
2019.07 - 2020.09
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Client Specialist
Milan Laser Hair Removal
2018.08 - 2019.07
- Developed strong relationships with key clients, resulting in increased revenue and repeat business.
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
- Training and development of new administrative staff to ensure understanding of responsibilities, including; screening calls, greeting clients, scheduling appointments, processing financial transactions.
- Utilized effective time management and communication skills to ensure the clinic is functioning at its best and that clients are scheduled efficiently to guarantee business excellence and customer satisfaction.
- Demonstrated a knowledge of laser hair removal to potential clients on the phone as well as in person while ensuring their understanding of the process.
- Assisted Clinic manager and medical staff with clinic needs such as treatment room upkeep, event support, store upkeep.
Account Expert
T-Mobile
2017.08 - 2018.06
- Exhibited knowledge, excitement and understanding of all mobile device’s internal functions to over 100 customers daily.
- Recognized key sales and right-fitting opportunities for customers to ensure they were getting the product best suited for their needs.
- Provided exceptional customer service by exercising active listening to better identify and implement solutions to a customer’s concerns and inquiries.
Training Manager
MedData
2008.10 - 2017.03
- Identified key learning opportunities for over 100+ FTE’s and developed a training program that built customer relationships and improved employee morale and tenure.
- Coached, counseled and provided feedback to teams of 25 to assure understanding of new process and procedures as well as continuing education.
- Developed surveys to identify training needs based on projected production processes and changes.
- Implemented all core processes from start to finish that provided the basis to develop a more effective training program to drive client, patient and employee satisfaction.
- Designed and Implemented a Customer Service Certification program for over 500+ FTE’s
- Worked with members of the executive team to develop and maintain a new operational quality program which provided management with assurance that key metrics and service levels were being reached which resulted in enhanced employee development and improved quality assurance scores by 10%.
- Partnered with members of the Management team to pinpoint the needs of our client and developed effective training applications, which resulted in increased client/patient satisfaction while driving revenue for the company.
- Position was eliminated after merger.
Education
High School Diploma -
Pascack Valley High School
Hillsdale, NJ06.2001
Skills
- Sales Leadership
- Customer Service
- Strategic Planning
- Business development and planning
- Relationship selling
- Training and mentoring
- Operations
- Analytical Thinking
- Product Knowledge
- Sales Coaching
- CRM Software
- Relationship Building
Accomplishments
- Top 10% Regional Sales Manager May 2024
- Top 10% Clinic Sales Manager June 2020
- Hand selected by top leadership at Cardon Outreach as Most Valuable Employee in December 2015 and again, by MedData in December 2016.
- Chosen to represent Colorado Springs in Cardon Outreach’s Company Overview video.
- Invited by CEO of Washington Mutual, Kerry Killinger, to ring the opening bell of the NY Stock Exchange in July 2002.
Timeline
Regional Sales Manager
Milan Laser Hair Removal
2022.02 - Current
District Manager
Milan Laser Hair Removal
2020.09 - 2021.02
Clinic Sales Manager
Milan Laser Hair Removal
2019.07 - 2020.09
Client Specialist
Milan Laser Hair Removal
2018.08 - 2019.07
Account Expert
T-Mobile
2017.08 - 2018.06
Training Manager
MedData
2008.10 - 2017.03
High School Diploma -
Pascack Valley High School
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