Sabrina Bezerra
Clinton,MA
Summary
Driven student eager to diversify work experiences and apply classroom knowledge to practical settings. Displays strong work ethic, adaptability, and interpersonal skills. Communicates effectively and collaborates well with teams, bringing fresh perspectives and a readiness to learn and contribute.
Overview
5
5
years of professional experience
Work History
The Boltwood Project
UMass Amherst
Amherst, Massachusetts
09.2025 - Current
- Supported adults with intellectual disabilities through weekly group activities, including crafts and games, in an inclusive community setting.
- Collaborated with other volunteers and coordinators to maintain a safe, supportive, and inclusive environment.
- Responded flexibly to behavioral or emotional needs to keep activities positive and accessible.
Substitute Teacher
Paige Hilltop Elementary School
Ayer, Massachusetts
01.2025 - Current
- Instructed students in various subjects and maintained classroom engagement.
- Managed classroom behavior to create a positive learning environment.
- Supported special needs students by providing individual instruction as needed.
- Supervised students during recess and lunchtime for safety and order.
Server
Welly's Restaurant
Hudson, Massachusetts
06.2021 - Current
- Provided exceptional customer service to improve guest satisfaction.
- Addressed customer inquiries and resolved complaints professionally.
- Utilized menu knowledge to offer tailored recommendations to guests.
- Processed food and beverage orders promptly to ensure seamless service.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
Education
High School Diploma -
Saint Bernard's Central Catholic High School
Fitchburg, MA05-2022
Bachelor of Science - Public Health
University of Massachusetts Amherst
Amherst, MASkills
- Customer service
- Complaint resolution
- Effective communication
- Time management
- Multitasking Abilities
- Team collaboration
- Flexibility
- Stress management
- Strong interpersonal skills
- Foreign language proficiency
Languages
Portuguese
Native/ Bilingual
Timeline
The Boltwood Project
UMass Amherst
09.2025 - Current
Substitute Teacher
Paige Hilltop Elementary School
01.2025 - Current
Server
Welly's Restaurant
06.2021 - Current
High School Diploma -
Saint Bernard's Central Catholic High School
Bachelor of Science - Public Health
University of Massachusetts Amherst