Sabrina Bollinger
Grove City
Summary
I am a responsible technician with excellent, customer service and analytics skills coupled with more than three years of customer service experience. I have broad skills in software troubleshooting and problem solving. I also have a professional but friendly personality and I've been commended as valuable team player with expertise in customer relations and quick turn-around times.
Overview
3
3
years of professional experience
Work History
Custom Quote Technician
ODL Inc.
02.2024 - Current
- Created custom quotes to fit customer requests
- Responded to customer requests for products, services, and company information.
- Implemented and developed customer service training processes.
- Investigated and resolved customer inquiries and complaints quickly.
- Proficient in responding via phone call and over email
General Merchandise Expert
Meijer
04.2022 - 04.2024
- I work and help manage the general merchandise side of Meijer
- Working with customers and team members to keep the store running as smoothly as possible
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Investigated and resolved customer inquiries and complaints quickly.
Education
High School Diploma -
Grove City High School
Grove City, OH06.2022
Skills
- Customer Service
- Cleaning Experience
- Customer relationship management
- Employee relations
- Issue resolution
- Organizational skills
- Microsoft office expertise
- Call handling
Timeline
Custom Quote Technician
ODL Inc.
02.2024 - Current
General Merchandise Expert
Meijer
04.2022 - 04.2024
High School Diploma -
Grove City High School
Similar Profiles
Kevin TalleyKevin Talley
Support Analyst at ODL IncSupport Analyst at ODL Inc
Tomiwa OdusanyaTomiwa Odusanya
Data Analyst at LAUTECH ODL CENTREData Analyst at LAUTECH ODL CENTRE
ASHLEY STALTERASHLEY STALTER
Health Informatics Specialist at Trinity HealthHealth Informatics Specialist at Trinity Health