Sabrina Borck
Nine Mile Falls
Summary
Diligent and detail-oriented administrative professional with 5+ years of experience in customer-facing roles, including cash handling and customer service. Proficient in store Management, inventory management. Possesses strong communication skills and a commitment delivering exceptional customer service.
Overview
4
4
years of professional experience
Work History
Dishwasher/Prep Cook
Wagen Wheel
11.2025 - Current
- Operated industrial dishwashers to maintain cleanliness and sanitation standards.
- Sorted and organized dishes, utensils, and kitchen equipment for efficient workflow.
- Assisted kitchen staff by providing clean supplies in a timely manner.
- Maintained inventory of cleaning supplies to ensure uninterrupted operations.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
Backstage Manager
Sashay N Slay LLC
03.2025 - Current
- Coordinated backstage operations to ensure seamless transitions between performances.
- Managed stage setup, including lighting and sound equipment adjustments.
- Assisted in rehearsals by providing feedback and facilitating communication among cast members.
- Organized schedules for crew members, optimizing workflow and resource allocation.
- Implemented safety protocols to maintain a secure environment during productions.
- Collaborated with production teams to troubleshoot technical issues promptly.
- Organized pre-show preparations including dressing room assignments, green room setup, hospitality arrangements for visiting artists or VIP guests.
- Managed equipment inventory and maintenance schedules, reducing malfunctions and prolonging lifespan of valuable assets.
Cashier/customer Service
JcPenney
09.2024 - 11.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring proper cash flow management.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Collaborated with team members to maintain store organization and cleanliness.
- Trained new cashiers on operational procedures and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Owner/Operator
Natasha's Boutique
08.2022 - 07.2024
- Managed daily operations, ensuring seamless customer service and inventory management.
- Developed marketing strategies to promote seasonal collections and drive foot traffic.
- Implemented efficient stock replenishment processes, reducing product shortages and enhancing availability.
- Trained staff on sales techniques and customer engagement practices to improve overall performance.
- Analyzed sales data to identify trends, optimizing product selection and pricing strategies.
- Cultivated relationships with local vendors for unique merchandise offerings, enhancing store appeal.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Trained and motivated employees to perform daily business functions.
- Implemented effective financial management practices, improving cash flow and profitability.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Education
High School Diploma -
Lakeside High School
Nine Mile Falls, WA06-2002
Skills
- Strong work ethic
- Attention to detail
- Time management
- Customer service excellence
- Work ethic and integrity
- Cash handling and management
- Cash register operation
- Order taking
- Operations management
- Documentation and reporting
- Hiring
- Human resources
Languages
English
Full Professional
ASL
Limited Working
Timeline
Dishwasher/Prep Cook
Wagen Wheel
11.2025 - Current
Backstage Manager
Sashay N Slay LLC
03.2025 - Current
Cashier/customer Service
JcPenney
09.2024 - 11.2025
Owner/Operator
Natasha's Boutique
08.2022 - 07.2024
High School Diploma -
Lakeside High School