Sabrina Burchett
Williston,Florida
Summary
Proven leader and efficient manager at MLB Family Enterprises Inc, adept in team management and cash handling, enhanced operational efficiency and customer satisfaction. Fostered an inclusive environment, significantly reducing inaccuracies through meticulous record-keeping and proactive conflict resolution, embodying professionalism and courtesy in every customer interaction. Driven leader with strong problem-solving and customer service skills aiming for the highest level of service satisfaction to customers. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Overview
13
13
years of professional experience
Work History
Restaurant Manager
MLB Family Enterprises Inc
2011.07 - 2024.09
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Education
Associate In Arts - Education
College of Central Florida
Ocala, FL08.2015
Skills
- Cash Handling Expertise and Management
- Team Management
- Customer-Oriented
- Organization and Prioritization
- Complaint Resolution
- Reliable and Responsible
- Professionalism and Courtesy
Languages
German
Native or Bilingual
Timeline
Restaurant Manager
MLB Family Enterprises Inc
2011.07 - 2024.09
Associate In Arts - Education
College of Central Florida
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