SABRINA CARMONA
Bermuda Dunes,CA
Summary
Motivated and dependable professional with strong communication skills and a passion for helping others. Proven ability to work in fast-paced environments while maintaining professionalism, compassion, and care. Experienced in behavioral health support and committed to promoting client safety and well-being. Dedicated to making a positive impact in the lives of those served.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Barista Shift Supervisor
Dunkin' Donuts
Indio, CA
09.2016 - 12.2017
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Lifeguard
WorldMark by Wyndham
Indio, CA
03.2018 - 04.2020
Overnight Shift Leader
Love's Travel Stop
Coachella, CA
09.2020 - 12.2023
- Led overnight operations, ensuring the store was clean, stocked, and secure.
- Supervised and supported a small team to maintain excellent customer service.
- Handled cash, monitored inventory, and resolved customer concerns efficiently.
- Maintained compliance with safety and cleanliness standards throughout night shift.
Behavioral Health Technician
Latino Commission
Coachella, CA, USA
11.2023 - Current
- Support individuals detoxing from alcohol and/or drug addiction through social, mental, and physical health care.
- Conduct safety checks on clients every 30 minutes during the first 72 hours of detoxification.
- Maintain a clean and safe environment for clients and staff, in accordance with health and safety protocols.
- Provide compassionate support while monitoring clients’ physical and emotional states.
Education
High School Diploma -
Indio High School
Indio, CA01.2016
Skills
- Crisis management
- Client support
- Strong communication
- Interpersonal skills
- Detail-oriented
- Organized
- Fast learner
- Adaptable
Certification
- HIPAA Training: Trained in handling confidential health information, especially during client intake processes.
- Medication Handling: Experience in organizing and making prescribed medications available to consumers, following program protocols.
Timeline
Behavioral Health Technician
Latino Commission
11.2023 - Current
Overnight Shift Leader
Love's Travel Stop
09.2020 - 12.2023
Lifeguard
WorldMark by Wyndham
03.2018 - 04.2020
Barista Shift Supervisor
Dunkin' Donuts
09.2016 - 12.2017
High School Diploma -
Indio High School