Sabrina Cole
Woodbridge,VA
Summary
Enthusiastic Client Specialists eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in client relation, event planning, organizing, and problem management . Motivated to learn, grow and excel. Self-directed with proven track record of working on social media projects from concept to completion while prioritizing and creatively problem-solving to get results.
Overview
4
4
years of professional experience
Work History
Micro Influencer
The Black Sheep | Old Dominion University
Norfolk, VA
10.2020 - 05.2021
- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
- Created, curated and managed published content for feed and stories across social media channels.
- Built relationships with other brand ambassadors and influencers to assist in social media strategy.
- Produced relevant product content to reach target customers.
- Maintained social media accounts by keeping content engaging, fresh, educational and entertaining.
Career Fair Social Media Manager
ODU Career Development Services, Old Dominion University
Norfolk, VA
10.2019 - 05.2020
- Connects 200+ ODU students with employers through career publishing and hosting zoom meetings
- Develops media and business strategies geared at recruiting students and employers, increasing engagement and measuring content efficiency
- Content curates 50+ flyers to share career information to recruit students to events
- Hosting informational Zoom conference calls for employers and students
- Provided daily supervision, feedback and oversight to direct reports.
Hostess Manager
Bungalow Alehouse
Woodbridge, VA
09.2017 - 01.2020
- Leveraged technology and social media to better reach and communicate with guests.
- Liaised with dining services leaders to develop and implement systems, policies and procedures.
- Participated on floor during service to set and monitor performance standards and rectify staff or guest issues.
- Adhered to cash handling and reconciliation procedures to monitor and control cash and receipts.
Beauty Advisor
Sephora
Norfolk , VA
10.2021 - 03.2022
- Processed payments, entering sales in register for prompt customer service.
- Maintained counter and display areas for cleanliness and organization.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Education
Bachelor of Science - Occupational/Tech Studies With A Fashion Merchandising
Old Dominion University (ODU)
Norfolk, VA12.2023
Skills
- Inquiry Response
- Issue and Complaint Resolution
- Upbeat and Positive Personality
- Customer Data Confidentiality
- Client Relations Skills
- Building Customer Trust and Loyalty
- Data Entry and Maintenance
- Lifting Ability
- Positive Team Player
- Trash Collection and Removal
- Facility and Site Cleaning
- Social Media Engagement
- Audience Engagement
- Content Creation
- Social Media Monitoring
- Time Management
- Email Marketing
Timeline
Beauty Advisor
Sephora
10.2021 - 03.2022
Micro Influencer
The Black Sheep | Old Dominion University
10.2020 - 05.2021
Career Fair Social Media Manager
ODU Career Development Services, Old Dominion University
10.2019 - 05.2020
Hostess Manager
Bungalow Alehouse
09.2017 - 01.2020
Bachelor of Science - Occupational/Tech Studies With A Fashion Merchandising
Old Dominion University (ODU)
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