Jack Kozlowski
Charlotte,NC
Summary
Knowledgeable Store Manager with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Overview
4
4
years of professional experience
Work History
Store Manager
Black Sheep Skate Shop
06.2022 - Current
- Facilitated the day to day operations of both the in store and online markets
- Identified and fulfilled customer needs by strategizing with other members of management
- Developed rapport with repeat clients and established a community based atmosphere in the retail environment
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Account Executive
Goosehead Insurance
09.2021 - 04.2022
- Licensed in North and South Carolina in Property and Casualty
- Developed and fostered referral based relationships with real estate professionals to continually fill the pipeline with highly qualified prospects
- Tracked metrics through use of a CRM to analyze points of emphasis in the sales cycle
- Curated multiple networking events to create more referral partner relationships and to expand current partners networks
Account Representative
Xcite Automotive
12.2020 - 09.2021
- Serviced clients daily to address needs and solve issues
- Created and used templates to produce high quality image sets for clients products for use on websites and social media
- Identified, invoiced, and tracked product through varying stages of the clients business to track expected date of sale
Education
Bachelor of Arts - Fine Arts
University of North Carolina At Charlotte
Charlotte, NC12-2020
Skills
- Team leadership
- Time management
- Complex Problem-solving
- Staff management
- Task delegation
- Relationship building
- Operations management
- Project management
- Customer relationship management (CRM)
- Staff development
- Customer relations
Timeline
Store Manager
Black Sheep Skate Shop
06.2022 - Current
Account Executive
Goosehead Insurance
09.2021 - 04.2022
Account Representative
Xcite Automotive
12.2020 - 09.2021
Bachelor of Arts - Fine Arts
University of North Carolina At Charlotte
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