Sabrina Cools-Lartigue
Jamaica,NY
Summary
Versatile and results-oriented professional with experience at Delaware North Sports Service, adept in office administration and customer service. Excelled in security operations, enhancing surveillance and safety protocols. Demonstrated proficiency in data entry and CCTV surveillance, significantly improving response times and client satisfaction. Skilled in fostering client relationships and ensuring compliance with safety standards.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Delaware North Sports Service
12.2022 - 09.2024
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Security Officer
UBS Arena
01.2022 - 12.2022
- SOC( security operations center)
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Wrote detailed reports of all security breaches and investigations.
Central Alarm Operator
Scarsdale Security Systems
11.2020 - 06.2022
- Monitored and responded to various alarm signals ensuring rapid and effective response protocols.
- Kept accurate logs of all alarm activities, incidents, and communications.
- Conducted regular tests of alarm systems to ensure functionality and compliance with safety standards
- Contacted law enforcement in case of unauthorized persons, documents, and materials.
- Tested equipment with customers or field associates to verify proper operation of alarm systems.
Education
Surgical Tech
Plaza College
Queens, NY06-2026
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Security guard license
- Incident reporting
- Report writing
- CCTV surveillance
- Superior customer service
Timeline
Administrative Assistant
Delaware North Sports Service
12.2022 - 09.2024
Security Officer
UBS Arena
01.2022 - 12.2022
Central Alarm Operator
Scarsdale Security Systems
11.2020 - 06.2022
Surgical Tech
Plaza College
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