Sabrina Egan
Santa Clarita,CA
Summary
Strength in mental health awareness, communication and time management. Proactive leader with strengths in communication and collaboration. Proficient in leveraging mental health treatments and team building knowledge to promote a safe, healthy environment. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Committed to providing every patient with supportive, cost-effective care, alleviating symptoms and helping to resolve underlying concerns. Skilled in responding to emergencies, updating charts and educating patients and families.
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Conversational skills in English and an understanding of Spanish.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Case Manager Dual-Diagnosis
Telecare Corporation
San Carlos, CA
10.2021 - 02.2024
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Conducted home visits to assess the safety of living environments for clients.
- Developed individualized care plans with input from clients and their families.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Compiled reports on cases and submitted them to supervisors as required.
- Attended court hearings as a representative of the organization when needed.
- Organized group activities to provide socialization opportunities for clients.
- Counseled clients on available resources within the community that could help meet their needs.
- Educated clients about mental health conditions, medications and self-care techniques.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
Assistant Facility Manager
Edgewood Center for Children and Families
San Francisco, CA
06.2020 - 10.2021
- Responded to diverse emergency situations with quick and knowledgeable support to address injuries and illnesses.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Collaborated with others to discuss new coping skills opportunities.
- Created agendas and communication materials.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Registered Behavioral Technician
Gateway Learning Group
San Francisco, CA
06.2018 - 10.2020
- Organized treatment projects that focused on problem solving skills and creative thinking.
- Identified treatment goals based on individual diagnosis and history.
- Maintained thorough clinical treatment notes.
- Implemented ABA (Applied Behavior Analysis) programs
- Promoted student learning by providing individualized and small group support to reinforce classroom topics.
- Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
- Assisted teachers with lesson preparation and curriculum implementation.
- Physically and verbally interacted with students to engage individuals and groups throughout day.
- Utilized curriculum with life-based approach.
Second Assistant Manager
Yankee Candle Company
Santa Clarita, California
12.2015 - 08.2017
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Opened and closed the store, which included counting cash drawers and making bank deposits.
- Maintained visually appealing and effective displays for the entire store.
- Educated customers on product and service offerings.
- Consulted with customers on the latest styles and trends.
Education
Some College (No Degree) - Psychology
San Francisco State University
San FranciscoSome College (No Degree) - Psychology
College of The Canyons
High School Diploma -
Albert Einstein Academy
Santa Clarita, CASkills
- Bilingual in Spanish
- Inventory control procedures
- Employee scheduling
- Cash handling accuracy
- Store planning and design
- Excellent multi-tasker
- Strong communication skills
- Flexible schedule
- Superb sales professional
- Proficient in MS Office
- Cash handling
- Strong communication skills
- Customer service
- Inventory control
- Listening
- MS Office
- Sales
- Scheduling
- Phone
- Individual therapy
- Community resources
- Time management
- Strategic planning
- Data entry
- Documentation
- Team building
- Records management
- Training
- First Aid/CPR
- Administrative support
- Relationship development
- Communications
- Insurance billing
- Planning and coordination
- Problem resolution
Accomplishments
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
- Clinical documentation weekly for clients
- Managed over 75 caseloads
- Plan Development - Planned and conducted activities for a balanced program of instruction, demonstration, and work time that provided clients with opportunities to observe, question, and investigate.
Certification
Registered Behavioral Technician through the state of California
Location: Daly City, CA United States
Certification Level: Registered Behavior Technician
Certification Number: RBT-18-66100
Status: Inactive
Original Certification Date: 09/19/2018
Expiration Date: 09/19/2021
- CPR Training - 2022
- CPI Training - 2022
References
References available upon request.
Timeline
Case Manager Dual-Diagnosis
Telecare Corporation
10.2021 - 02.2024
Assistant Facility Manager
Edgewood Center for Children and Families
06.2020 - 10.2021
Registered Behavioral Technician
Gateway Learning Group
06.2018 - 10.2020
Second Assistant Manager
Yankee Candle Company
12.2015 - 08.2017
Some College (No Degree) - Psychology
San Francisco State University
Some College (No Degree) - Psychology
College of The Canyons
High School Diploma -
Albert Einstein Academy
Registered Behavioral Technician through the state of California
Location: Daly City, CA United States
Certification Level: Registered Behavior Technician
Certification Number: RBT-18-66100
Status: Inactive
Original Certification Date: 09/19/2018
Expiration Date: 09/19/2021
- CPR Training - 2022
- CPI Training - 2022
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