Haley R. Tibbits
Chehalis
Summary
Dynamic healthcare leader with extensive experience at Telecare Corporation, excelling in strategic leadership and community engagement. Proven track record in program development and fiscal planning, driving compliance and enhancing service delivery. Adept at fostering high-performance cultures and building strong partnerships, ensuring quality care and operational excellence across diverse behavioral health programs.
Overview
14
14
years of professional experience
Work History
Interim Regional Director of Operations
Telecare Corporation
06.2025 - Current
- Oversee multiple behavioral health programs across Southern Washington, ensuring alignment with state regulations, organizational goals, and community needs.
- Provide strategic leadership to administrators and program directors, fostering standardization of processes and a collaborative, high-performance culture.
- Partner with state and county agencies to ensure compliance, client satisfaction, and responsive service delivery.
- Monitor fiscal performance across programs, guiding budgetary decisions and operational improvements.
Administrator
Telecare Corporation
Olympia
12.2019 - Current
- Directed overall operations of a high-acuity behavioral health program, ensuring compliance with clinical and administrative standards.
- Developed strong partnerships with state and local agencies, maintaining program adaptability to evolving community needs.
- Recruited, trained, and retained multidisciplinary teams, maintaining optimal staffing levels and a supportive culture.
- Managed program within allocated budget, collaborating on fiscal planning and ensuring financial sustainability.
- Served as culture carrier, leading initiatives to promote staff engagement and organizational values.
Program Director & Team Lead
Telecare Corporation
02.2013 - 12.2019
- Consulted with outpatient leaders statewide to implement services under managed care contracts.
- Directed daily operations of multiple behavioral health programs, focusing on supervision and staff development.
- Provided training and support to ensure compliance with Washington Administrative Codes and Department of Health standards.
- Led startups of programs across various locations, including policy development and operational infrastructure.
- Fostered a culture of high involvement by aligning teams with contract goals and organizational mission.
Mental Health Therapist
Umtha Welanga
South Africa
06.2012 - 08.2012
- Designed and implemented children’s HIV/AIDS support programs and career guidance initiatives.
- Delivered counseling and therapeutic services to foster children, foster parents, and terminally ill community members.
- Facilitated group therapy sessions and provided crisis counseling in high-need settings.
Therapist
Northland Adult Foster Care
Duluth
09.2011 - 05.2012
- Developed and led an Art Therapy Program to enhance residents’ motor and cognitive skills.
- Provided individual and group therapy, crisis intervention, and on-call counseling support.
Education
Master of Arts - Art Therapy
University of Wisconsin – Superior
01.2012
Bachelor of Science - Art Therapy, Psychology
University of Wisconsin – Superior
01.2010
Skills
- Healthcare operations and administration
- Strategic leadership
- Community engagement
- Program development and expansion
- Fiscal planning and budget management
- Regulatory compliance
- Strategic partnerships and stakeholder engagement
- Staff recruitment and retention
- Crisis intervention and clinical oversight
- Organizational culture and change leadership
- Risk mitigation
- Quality assurance
Certifications And Leadership Roles
- Washington State Behavioral Health Advisory Council Member, 08/01/18, 08/01/22
- Nonviolent Crisis Intervention Instructor Certification, #1292758, 08/01/18, Current
Timeline
Interim Regional Director of Operations
Telecare Corporation
06.2025 - Current
Administrator
Telecare Corporation
12.2019 - Current
Program Director & Team Lead
Telecare Corporation
02.2013 - 12.2019
Mental Health Therapist
Umtha Welanga
06.2012 - 08.2012
Therapist
Northland Adult Foster Care
09.2011 - 05.2012
Master of Arts - Art Therapy
University of Wisconsin – Superior
Bachelor of Science - Art Therapy, Psychology
University of Wisconsin – Superior
Similar Profiles
Robert ChapmanRobert Chapman
Case Manager I at Telecare CorporationCase Manager I at Telecare Corporation
Jomar PascualJomar Pascual
Mental Health Worker at Telecare CorporationMental Health Worker at Telecare Corporation
Rico MolinaRico Molina
Clinical Director at Telecare CorporationClinical Director at Telecare Corporation
Kayla HoyKayla Hoy
Qualified Mental Health Associate- Med Tech at Telecare CorporationQualified Mental Health Associate- Med Tech at Telecare Corporation
Darlene PurlDarlene Purl
DV/SA Advocate at Hope AllianceDV/SA Advocate at Hope Alliance