Sabrina Ehrenfeld
Oakland,CA
Summary
Dynamic customer service professional with a proven track record of enhancing client satisfaction in challenging environments. Known for exceptional communication skills and the ability to quickly resolve issues, contributing to improved team efficiency. Seeking to leverage expertise to drive customer loyalty and organizational success.
Overview
10
10
years of professional experience
Work History
Pharmaceutical Sales Representative
CVS Pharmacy
Oakland, CA
03.2023 - Current
- Developed and implemented sales strategies to increase market share of product portfolio.
- Conducted in-depth analysis of customer needs and preferences to identify potential business opportunities.
- Created and maintained relationships with key stakeholders, including medical professionals, healthcare providers, and pharmaceutical distributors.
- Provided detailed product presentations to customers on a regular basis to promote products and services.
Sales and Marketing Representative
Skin Lab & Contour
Danville, CA
03.2023 - Current
- Developed and implemented marketing strategies to drive sales growth.
- Created and maintained relationships with customers, vendors, and other stakeholders.
- Conducted market research to identify customer needs and preferences.
- Analyzed competitive products in the marketplace.
- Generated leads through cold-calling, networking events, and digital campaigns.
Administrative Assistant
Exclusively Doors
Richmond, CA
07.2020 - 04.2023
- Answered and directed incoming calls using multi-line telephone system.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Sorted incoming mail and directed to correct personnel each day.
- Processed payments and updated accounts to reflect balance changes.
Shift Supervisor
Starbucks
Oakland, CA
11.2019 - 02.2021
- Evaluated and trained new cashiers.
- Worked with Aloha and POS systems & Clover.
- Made drinks and stayed attentive to guests needs.
- Selling the product.
Lead Cashier
Sees Candies
Emeryville, CA
02.2016 - 06.2017
- Evaluated and trained new employees.
- Worked with Aloha POS systems.
- Created daily floor plans.
- Guided guests through their perfect box of chocolates.
Cashier
Red Mango
Emeryville , CA
05.2015 - 11.2016
- Prepared yogurt for guests needs.
- Worked with Aloha POS systems.
- Taking food orders.
- Attentive to guests questions.
Education
Bachelor of Science - Psychology
Arizona State University
Arizona City, AZ09.2022
Associate of Science - Psychology
College Of Alameda
Alameda, CA06.2013
High School Diploma -
Alameda High School
Alameda, CA06.2011
Skills
- Customer assistance
- Cash register operation
- Scanner operations
- POS systems
- Customer greeting
- Cash counting machine operations
- Knowledge of wine and spirits
- Product recommendations
- Merchandise restocking
- Payment processing
Accomplishments
References available upon request.
Timeline
Pharmaceutical Sales Representative
CVS Pharmacy
03.2023 - Current
Sales and Marketing Representative
Skin Lab & Contour
03.2023 - Current
Administrative Assistant
Exclusively Doors
07.2020 - 04.2023
Shift Supervisor
Starbucks
11.2019 - 02.2021
Lead Cashier
Sees Candies
02.2016 - 06.2017
Cashier
Red Mango
05.2015 - 11.2016
Bachelor of Science - Psychology
Arizona State University
Associate of Science - Psychology
College Of Alameda
High School Diploma -
Alameda High School