Sabrina Eloha

· Provide direct service to persons served using a Person Centered Approach.

· Provide the persons served any appropriate support or service such as: supportive counseling, linkage to community resources, teaching and/or assistance with daily living skills, medication management and assistance with apartment/tenant skills (including cleanliness and maintaining a safe condition of the apartment).

· Provide training and assistance to persons served with daily living skills (cooking, cleaning, personal hygiene, etc.) and activities.

· Demonstrates knowledge of Intellectual Disability/Mental Health disorders and accompanying behaviors/symptoms.

· Demonstrates knowledge of medications, medication management, purpose, dosage, side effects.

· Provide Medication services as appropriate for the program.

· Complete all Medication documentation as appropriate.

· Demonstrates ability to recognize when a person served requires medical, psychiatric or other services and takes appropriate action.

· Promote person served involvement in community life.

· Assist in the integration of the person served into the community, using all appropriate resources.

· Provide transportation to meet the needs of the person served and program as appropriate.

· Assist persons served with attending appointments as appropriate.

· Assist in locating housing, furniture, hook up to utilities, assistance with signing leases, landlord negotiation skills, etc. as needed.

· Serve as a member of Interdisciplinary Team as necessary and required.

· Contacts Treatment Team Members as standards indicate.

· Maintains Privacy and Confidentiality according to Organizational Policy and Procedure.

· Demonstrates knowledge of and ability to adhere to State Regulations, County Guidelines and Organization Policy and Procedure.

· Refers to and uses organizational and Unit Policies and Procedures appropriately.

· Demonstrates flexibility with duties/schedule/program changes to meet program and persons served needs.

· Adhere to the policies and procedures of scheduled work time including call off procedure and leave requests.

· Is available for work on a consistent and timely basis with infrequent, unplanned absences.

· Complete and submit electronic Time Card and Expense Report by assigned deadlines.

· Completes all required paperwork with relevant, accurate, thorough and concise information.

· Completes training hours and courses as required or recommended by program.

· Recognize potential crisis and respond to, or intervene in crisis situations within the guidelines of Organizational Policy and Procedure using approved Crisis Management techniques.

· Maintain composure in stressful situations.

· Accurately report and record all incidents according to State Regulations, County Guidelines and Organizational Policy and Procedure.

· Comply with safety rules and regulations.

· Provide support and technical assistance to other Residential Care Advisors and/or Residential Care Specialists.

· Assist with orientation of new employees as necessary and required.

· Attend staff meetings as required.

· Assists in ensuring the appearance, cleanliness, and safety of personal work area, program unit, and office space.

· Create and maintain positive relationships within the community.

· Represents Pittsburgh Mercy in a professional and positive manner to all partners.

· Maintain necessary exchange of information with all appropriate partners.

· Complete Medical and Psychiatric Appointment Summaries.

· Respond promptly to written and verbal inquires (within 24 hours or next day worked).

· Demonstrate effective oral and written communication.

· Attend and participate in internal and external committees, task forces, treatment team meetings, planning and work groups and meetings as required and requested.

· Works at other sites as necessary, performing all required duties at that facility.

· Performs all other tasks as required and/or assigned.

Worked on a Psychiatric Unit assisting the Nursing Staff with Consumers brought to the Hospital experiencing a Psychiatric outbreak. Duties included: Monitoring consumers behaviors. Setting up meals for Consumers. Assisting nursing staff with medications, lifting, bathing. Doing Rounds on a half-hour basis. Recording all Behavior.

Worked as a Case Manager for 28 women in an Emergency Shelter setting. Duties included: Finding housing options for women leaving the shelter, connecting the women to other social services options, monitoring their behaviors and progress, organizing all information (paperwork) concerning the women in the Shelter Program.

Other duties included: Organizing electronic and hard-copy filing system, data-entry, proof-reading documents, submitting monthly, quarterly and annual reports, attending weekly meetings and reporting on each client.