Sabrina Englestead
Salt Lake City,UT
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Flight Attendant
SkyWest Airlines
Salt Lake City, Utah
04.2022 - Current
- Responded to medical emergencies as needed during flights.
- Offered help with connecting flights or ground transportation upon arrival at destination airport.
- Provided assistance to disabled passengers when necessary.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Completed paperwork related to passenger manifests accurately after each flight.
- Offered answers to passengers' questions and resolved issues that arose during flights.
- Administered first aid to passengers experiencing medical issues and helped coordinate advanced in-flight or ground support.
Manager
Tropical Smoothie Cafe
St. George, Utah
07.2019 - 04.2022
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Camp Counselor
Camp Little Thunder
Cedar City, Utah
07.2018 - 08.2018
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Maintained accurate records including daily attendance logs, incident reports, and medical forms.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
- Assisted in developing weekly lesson plans for various age groups.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
Education
High School Diploma -
Cedar City High School
Cedar City, UT05-2019
Some College (No Degree) - Business
Dixie State University
Saint George, UTSkills
- Reliable and trustworthy
- Pediatric AED and CPR certified
- Critical thinking
- Adaptable
- Punctual
- Emergency situation management
- Team building
- Creative and Energetic
- Active listening
- Conflict mediation
- Organizational skills
- Company culture and values
Timeline
Flight Attendant
SkyWest Airlines
04.2022 - Current
Manager
Tropical Smoothie Cafe
07.2019 - 04.2022
Camp Counselor
Camp Little Thunder
07.2018 - 08.2018
High School Diploma -
Cedar City High School
Some College (No Degree) - Business
Dixie State University