Summary
Overview
Work History
Education
Skills
Headline
Websites
Additional Information
Timeline
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Sabrina Fayaz

Daytona Beach,FL

Summary

Dedicated cannabis professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.

Overview

11
11
years of professional experience

Work History

Assistant General Manager

Green Thumb Industries
01.2023 - Current
  • Key-Holder face-to-face operations retail dispensary experienced in consulting, sales, leadership, and employee development.
  • Managed budget implementations, employee evaluations, and KPI’s.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.

Shift Manager

Green Thumb Industries
05.2021 - 01.2023
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in smoother workflow.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into team.
  • Reduced employee turnover by implementing effective retention strategies such as recognition programs and career development opportunities.
  • Contributed to increased sales revenue by consistently motivating staff to achieve individual and team goals.

Patient Consultant

Green Thumb Industries
10.2018 - 05.2021
  • Enhanced patient satisfaction by providing empathetic and personalized consulting services.
  • Assisted in successful resolution of patient complaints, maintaining positive relationships and trust.
  • Verify correct customer information POS cash handling and discount applications
  • Train new hires on daily processes from check-in to cashing out, delivery, and curbside orders on Metrc seed-to-sale and CRM platforms to support compliance and accuracy

Staffing Coordinator

Crown Personnel Services
08.2017 - 09.2018
  • Key-holder, fast-paced full-screening interviewing, and hiring
  • Enhanced candidate placement by streamlining recruitment processes and utilizing effective communication strategies.
  • Increased client satisfaction by 60% maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
  • Collaborated with external recruiters and identified best placement of job ads on hard-to-fill positions (i.e., Dayton School Board, private property management, University of Dayton Convention Center food services, and private business CNC machine operators)

Store Manager

Persian Rug Gallery
03.2013 - 09.2018
  • Increased store profitability by 40%, implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Ensure smooth business operations and clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Education

Master of Science - Medical Cannabis Science and Therapeutics

University of Maryland School of Pharmacy
Baltimore, MD
05.2024

Bachelor of Arts - Complementary and Alternative Health

University of Arizona Global Campus
Arizona City, AZ
06.2022

Certificate - Marijuana Laws, Regulations And Best Practices

Cannabis Training University
Dayton, OH
05.2018

Skills

  • MS Office & Teams Chat
  • Dutchie POS & Backend
  • Metrc
  • iHeartjane
  • Salesforce
  • SharePoint
  • Canva
  • Google Drive

Headline

Cannabinoids Expert | Leader | Sales Coach

Websites

Additional Information

Recognized for increasing online reviews at Rise Henderson, NV and Rise West Palm Beach, FL, Achieved 90% Loyalty Rewards enrollment at Rise Dispensary West Palm Beach, FL location within the first 30 days of employment., Recognized for increase of new customer by 12% utilizing promotional strategies and online reviews, Increased permanent employee placement by 7% with Dayton School Board and Dayton Convention Center food services

Timeline

Assistant General Manager

Green Thumb Industries
01.2023 - Current

Shift Manager

Green Thumb Industries
05.2021 - 01.2023

Patient Consultant

Green Thumb Industries
10.2018 - 05.2021

Staffing Coordinator

Crown Personnel Services
08.2017 - 09.2018

Store Manager

Persian Rug Gallery
03.2013 - 09.2018

Master of Science - Medical Cannabis Science and Therapeutics

University of Maryland School of Pharmacy

Bachelor of Arts - Complementary and Alternative Health

University of Arizona Global Campus

Certificate - Marijuana Laws, Regulations And Best Practices

Cannabis Training University

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