Proactive administrative assistant skilled in invoice processing and patient care coordination. Experience in enhancing service delivery through process improvements and effective communication, committed to supporting organizational goals.
Overview
4
4
years of professional experience
Work History
Accounting Clerk / Office Assistant
Mcgovern Legal Services
04.2025 - 01.2026
Assisted in processing invoices and payment transactions accurately and efficiently.
Maintained organized financial records to support audit preparations and compliance.
Utilized accounting software for data entry and report generation to streamline workflows.
Collaborated with team members to resolve discrepancies in accounts payable and receivable.
Patient Care Coordinator /Front Desk Receptionist
Alliance Orthopedics
03.2024 - 02.2025
Coordinated patient scheduling to optimize clinic workflow and enhance patient experience.
Managed communication between patients and healthcare providers, ensuring timely updates and follow-ups.
Assisted in developing patient care plans based on individual needs and treatment goals.
Monitored patient records for accuracy and compliance with healthcare regulations.
Facilitated insurance verification and pre-authorization for surgical procedures, reducing delays in care.
Provided education to patients regarding treatment options and post-operative care instructions.
Lead Administrator
McNICHOLS
06.2022 - 10.2023
Oversaw daily operations and ensured compliance with company policies and procedures.
Managed team schedules and coordinated activities to optimize workflow efficiency.
Implemented process improvements that enhanced service delivery and reduced errors.
Trained and mentored new staff, fostering a collaborative team environment.
Led initiatives to enhance customer satisfaction through improved service protocols.