Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
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Sabrina Gutierrez

Sabrina Gutierrez

Miami

Summary

Passionate about creating unforgettable experiences, I’ve spent years at CHICA Miami mastering the art of top-tier customer service, and seamless event coordination. Fully bilingual in English and Spanish, I thrive in fast-paced environments where teamwork, organization, and attention to detail make all the difference. Whether it’s ensuring a flawless dining service or pulling off a high-energy event, I love going above and beyond to make every guest feel valued, and leave with a smile.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Banquet Captain

CHICA Miami
Miami
10.2023 - 06.2025
  • Led service during private events and large parties, collaborating with management to ensure smooth operations.
  • Coordinated staff and logistics to deliver seamless event experiences, maintaining high standards of guest satisfaction.

Server

chica miami
Miami
02.2023 - 05.2025
  • Provided exceptional customer service in a fast-paced dining environment.
  • Managed table settings and maintained cleanliness throughout the restaurant.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Replenished supplies and ensured proper stock levels during shifts.

Food Runner

Aba Miami
Miami
12.2022 - 02.2023
  • Delivered dishes with attention to timing, presentation, and elegance.
  • Coordinated closely with servers and kitchen staff to maintain smooth and efficient service flow.
  • Delivered food orders promptly to tables in a busy restaurant environment.
  • Ensured that all orders were correct before leaving the kitchen area.

Hostess

CHICA Miami
Miami
12.2021 - 12.2022
  • Welcomed and seated guests, managed waitlists, and handled high-volume front door operations.
  • Supported private event flow by coordinating with the events team and floor staff.
  • Ensured guests received an upscale, welcoming first impression of the restaurant.

Food Runner / Server Assistant

CHICA Miami
Miami
04.2022 - 11.2022
  • Delivered detail-focused, thoughtful service in a high-volume, upscale Latin fusion restaurant.
  • Maintained clear communication with team members to ensure timing and guest needs were met efficiently.

Hostess

Hakkasan Miami
Miami Beach
05.2021 - 11.2021
  • Trained in fine dining service standards and high-end guest relations.
  • Managed reservation systems and handled guest inquiries professionally and warmly.

Education

Bachelor of Science - Management, Digital Marketing Concentration

Miami Dade College
Miami, FL
05.2026

Skills

  • Bilingual: English and Spanish
  • Strong organizational abilities
  • Multitasking abilities
  • Detail-oriented
  • Quick learner
  • Teamwork skills
  • Communication skills
  • Customer service

Languages

  • English, Fluent
  • Spanish, Fluent
  • French, Intermediate

Certification

  • Bartending Certification

Accomplishments

  • Recognized as top-selling server at CHICA Miami and quickly promoted to Banquet Captain.

Timeline

Banquet Captain

CHICA Miami
10.2023 - 06.2025

Server

chica miami
02.2023 - 05.2025

Food Runner

Aba Miami
12.2022 - 02.2023

Food Runner / Server Assistant

CHICA Miami
04.2022 - 11.2022

Hostess

CHICA Miami
12.2021 - 12.2022

Hostess

Hakkasan Miami
05.2021 - 11.2021

Bachelor of Science - Management, Digital Marketing Concentration

Miami Dade College

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